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Date/Time: Fri, 27 Dec 2024 00:19:01 +0000



can not connect to IB TWS platform

View Count: 2125

[2015-12-18 15:15:44]
User356123 - Posts: 5
I already set the API in the TWS platform, but still can't connect to the IB. The log file shows below. Could someone help me? Thank you.



Interactive Brokers: Connecting to 127.0.0.1:7496 | 2015-12-18 23:15:01
Starting TWS auto-login thread. | 2015-12-18 23:15:01
TWS auto-login thread ending. | 2015-12-18 23:15:01
Socket (215) | Error received in OnConnect while connecting. Windows error code 10061: µLªk³s½u¡A¦]¬°¥Ø¼Ð¹q¸£©Úµ´³s½u¡C | 2015-12-18 23:15:02
Socket (215) | Shutdown and closed. | 2015-12-18 23:15:02
Interactive Brokers | Failed to connect to the data and trade server. | 2015-12-18 23:15:02 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2015-12-18 23:15:02 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-12-18 23:15:02
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-12-18 23:15:02
Interactive Brokers | Disconnected. | 2015-12-18 23:15:02
image螢幕快照 2015-12-18 下午11.10.57.png / V - Attached On 2015-12-18 15:14:34 UTC - Size: 87.1 KB - 309 views
[2015-12-18 17:22:38]
Sierra Chart Engineering - Posts: 104368
We need to see the entire Message Log. This is only a portion of it.

Here are instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-12-19 01:23:50]
User356123 - Posts: 5
Software version: 1341 | 2015-12-17 15:10:35
Uses New Spreadsheets | 2015-12-17 15:10:35
Usage end date: 2016-01-01 | 2015-12-17 15:10:35
Enabled for: Advanced Features. | 2015-12-17 15:10:35
Enabled for: Advanced Features 2. | 2015-12-17 15:10:35
Enabled for: Sierra Chart Historical Data Service. | 2015-12-17 15:10:35
Allow Support for Sierra Chart Data Feeds is enabled. | 2015-12-17 15:10:35
Current selected Data/Trading service: Interactive Brokers | 2015-12-17 15:10:35
Chart Update Interval: 500 | 2015-12-17 15:10:35
Time Zone: +00:00:00 (UTC+00) | 2015-12-17 15:10:35
2015-12-17 23:10:35 Local computer time | 2015-12-17 15:10:35
2015-12-17 15:10:35 Local computer time in UTC | 2015-12-17 15:10:35
2015-12-17 15:10:35 Local computer time in SC Time Zone | 2015-12-17 15:10:35
2015-12-17 15:05:48 Server time in UTC | 2015-12-17 15:10:35
Local computer UTC time and Server UTC time difference: 1 seconds. | 2015-12-17 15:10:35
Program path: C:\SierraChart\ | 2015-12-17 15:10:35
Data Files path: C:\SierraChart\Data\ | 2015-12-17 15:10:35
OS Version Number: 6.1 | 2015-12-17 15:10:35
Locale Information: C | 2015-12-17 15:10:35

Starting TWS auto-login thread. | 2015-12-17 15:10:36
TWS auto-login thread ending. | 2015-12-17 15:10:36

Interactive Brokers: Connecting to 127.0.0.1:7496 | 2015-12-17 15:10:38
Socket (21) | Error received in OnConnect while connecting. Windows error code 10061: µLªk³s½u¡A¦]¬°¥Ø¼Ð¹q¸£©Úµ´³s½u¡C | 2015-12-17 15:10:39
Socket (21) | Shutdown and closed. | 2015-12-17 15:10:39
Interactive Brokers | Failed to connect to the data and trade server. | 2015-12-17 15:10:39 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2015-12-17 15:10:39 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-12-17 15:10:39
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-12-17 15:10:39
Interactive Brokers | Disconnected. | 2015-12-17 15:10:39
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-12-17 15:10:39
Starting TWS auto-login thread. | 2015-12-17 15:10:40
TWS auto-login thread ending. | 2015-12-17 15:10:40

Interactive Brokers: Connecting to 127.0.0.1:7496 | 2015-12-17 15:10:44
Starting TWS auto-login thread. | 2015-12-17 15:10:44
TWS auto-login thread ending. | 2015-12-17 15:10:44
Socket (22) | Error received in OnConnect while connecting. Windows error code 10061: µLªk³s½u¡A¦]¬°¥Ø¼Ð¹q¸£©Úµ´³s½u¡C | 2015-12-17 15:10:45
Socket (22) | Shutdown and closed. | 2015-12-17 15:10:45
Interactive Brokers | Failed to connect to the data and trade server. | 2015-12-17 15:10:45 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2015-12-17 15:10:45 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-12-17 15:10:45
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-12-17 15:10:45
Interactive Brokers | Disconnected. | 2015-12-17 15:10:45
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-12-17 15:10:45
Starting TWS auto-login thread. | 2015-12-17 15:10:48
TWS auto-login thread ending. | 2015-12-17 15:10:48

Interactive Brokers: Connecting to 127.0.0.1:7496 | 2015-12-17 15:10:50
Socket (23) | Error received in OnConnect while connecting. Windows error code 10061: µLªk³s½u¡A¦]¬°¥Ø¼Ð¹q¸£©Úµ´³s½u¡C | 2015-12-17 15:10:51
Socket (23) | Shutdown and closed. | 2015-12-17 15:10:51
Interactive Brokers | Failed to connect to the data and trade server. | 2015-12-17 15:10:51 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2015-12-17 15:10:51 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-12-17 15:10:51
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-12-17 15:10:51
Interactive Brokers | Disconnected. | 2015-12-17 15:10:51
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-12-17 15:10:51
Starting TWS auto-login thread. | 2015-12-17 15:10:52
TWS auto-login thread ending. | 2015-12-17 15:10:52
Starting TWS auto-login thread. | 2015-12-17 15:10:56
TWS auto-login thread ending. | 2015-12-17 15:10:56

Interactive Brokers: Connecting to 127.0.0.1:7496 | 2015-12-17 15:10:56
Socket (24) | Error received in OnConnect while connecting. Windows error code 10061: µLªk³s½u¡A¦]¬°¥Ø¼Ð¹q¸£©Úµ´³s½u¡C | 2015-12-17 15:10:58
Socket (24) | Shutdown and closed. | 2015-12-17 15:10:58
Interactive Brokers | Failed to connect to the data and trade server. | 2015-12-17 15:10:58 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2015-12-17 15:10:58 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-12-17 15:10:58
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-12-17 15:10:58
Interactive Brokers | Disconnected. | 2015-12-17 15:10:58
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-12-17 15:10:58
Starting TWS auto-login thread. | 2015-12-17 15:11:00
TWS auto-login thread ending. | 2015-12-17 15:11:00

Interactive Brokers: Connecting to 127.0.0.1:7496 | 2015-12-17 15:11:03
Socket (25) | Error received in OnConnect while connecting. Windows error code 10061: µLªk³s½u¡A¦]¬°¥Ø¼Ð¹q¸£©Úµ´³s½u¡C | 2015-12-17 15:11:04
Socket (25) | Shutdown and closed. | 2015-12-17 15:11:04
Interactive Brokers | Failed to connect to the data and trade server. | 2015-12-17 15:11:04 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2015-12-17 15:11:04 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-12-17 15:11:04
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-12-17 15:11:04
Interactive Brokers | Disconnected. | 2015-12-17 15:11:04
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-12-17 15:11:04
Starting TWS auto-login thread. | 2015-12-17 15:11:04
TWS auto-login thread ending. | 2015-12-17 15:11:04
Starting TWS auto-login thread. | 2015-12-17 15:11:09
TWS auto-login thread ending. | 2015-12-17 15:11:09

Interactive Brokers: Connecting to 127.0.0.1:7496 | 2015-12-17 15:11:09
Socket (26) | Error received in OnConnect while connecting. Windows error code 10061: µLªk³s½u¡A¦]¬°¥Ø¼Ð¹q¸£©Úµ´³s½u¡C | 2015-12-17 15:11:10
Socket (26) | Shutdown and closed. | 2015-12-17 15:11:10
Interactive Brokers | Failed to connect to the data and trade server. | 2015-12-17 15:11:10 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2015-12-17 15:11:10 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-12-17 15:11:10
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-12-17 15:11:10
Interactive Brokers | Disconnected. | 2015-12-17 15:11:10
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-12-17 15:11:10
Starting TWS auto-login thread. | 2015-12-17 15:11:13
TWS auto-login thread ending. | 2015-12-17 15:11:13

Interactive Brokers: Connecting to 127.0.0.1:7496 | 2015-12-17 15:11:15
Socket (27) | Error received in OnConnect while connecting. Windows error code 10061: µLªk³s½u¡A¦]¬°¥Ø¼Ð¹q¸£©Úµ´³s½u¡C | 2015-12-17 15:11:16
Socket (27) | Shutdown and closed. | 2015-12-17 15:11:16
Interactive Brokers | Failed to connect to the data and trade server. | 2015-12-17 15:11:16 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2015-12-17 15:11:16 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-12-17 15:11:16
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-12-17 15:11:16
Interactive Brokers | Disconnected. | 2015-12-17 15:11:16
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-12-17 15:11:16
Starting TWS auto-login thread. | 2015-12-17 15:11:17
TWS auto-login thread ending. | 2015-12-17 15:11:17
Starting TWS auto-login thread. | 2015-12-17 15:11:21
TWS auto-login thread ending. | 2015-12-17 15:11:21

Interactive Brokers: Connecting to 127.0.0.1:7496 | 2015-12-17 15:11:21
Current selected Data/Trading service: Interactive Brokers | 2015-12-17 15:11:21
Socket (28) | Error received in OnConnect while connecting. Windows error code 10061: µLªk³s½u¡A¦]¬°¥Ø¼Ð¹q¸£©Úµ´³s½u¡C | 2015-12-17 15:11:22
Socket (28) | Shutdown and closed. | 2015-12-17 15:11:22
Interactive Brokers | Failed to connect to the data and trade server. | 2015-12-17 15:11:22 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2015-12-17 15:11:22 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-12-17 15:11:22
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-12-17 15:11:22
Interactive Brokers | Disconnected. | 2015-12-17 15:11:22
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-12-17 15:11:22
Starting TWS auto-login thread. | 2015-12-17 15:11:25
TWS auto-login thread ending. | 2015-12-17 15:11:25

Interactive Brokers: Connecting to 127.0.0.1:7496 | 2015-12-17 15:11:27
Socket (29) | Error received in OnConnect while connecting. Windows error code 10061: µLªk³s½u¡A¦]¬°¥Ø¼Ð¹q¸£©Úµ´³s½u¡C | 2015-12-17 15:11:28
Socket (29) | Shutdown and closed. | 2015-12-17 15:11:28
Interactive Brokers | Failed to connect to the data and trade server. | 2015-12-17 15:11:28 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2015-12-17 15:11:28 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-12-17 15:11:28
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-12-17 15:11:28
Interactive Brokers | Disconnected. | 2015-12-17 15:11:28
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-12-17 15:11:28
Starting TWS auto-login thread. | 2015-12-17 15:11:29
TWS auto-login thread ending. | 2015-12-17 15:11:29
Starting TWS auto-login thread. | 2015-12-17 15:11:33
TWS auto-login thread ending. | 2015-12-17 15:11:33

Interactive Brokers: Connecting to 127.0.0.1:7496 | 2015-12-17 15:11:33
Socket (30) | Error received in OnConnect while connecting. Windows error code 10061: µLªk³s½u¡A¦]¬°¥Ø¼Ð¹q¸£©Úµ´³s½u¡C | 2015-12-17 15:11:34
Socket (30) | Shutdown and closed. | 2015-12-17 15:11:34
Interactive Brokers | Failed to connect to the data and trade server. | 2015-12-17 15:11:34 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2015-12-17 15:11:34 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-12-17 15:11:34
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-12-17 15:11:35
Interactive Brokers | Disconnected. | 2015-12-17 15:11:35
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-12-17 15:11:35
Starting TWS auto-login thread. | 2015-12-17 15:11:37
TWS auto-login thread ending. | 2015-12-17 15:11:37

Interactive Brokers: Connecting to 127.0.0.1:7496 | 2015-12-17 15:11:40
Starting TWS auto-login thread. | 2015-12-17 15:11:41
TWS auto-login thread ending. | 2015-12-17 15:11:41
Socket (31) | Error received in OnConnect while connecting. Windows error code 10061: µLªk³s½u¡A¦]¬°¥Ø¼Ð¹q¸£©Úµ´³s½u¡C | 2015-12-17 15:11:41
Socket (31) | Shutdown and closed. | 2015-12-17 15:11:41
Interactive Brokers | Failed to connect to the data and trade server. | 2015-12-17 15:11:41 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2015-12-17 15:11:41 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-12-17 15:11:41
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-12-17 15:11:41
Interactive Brokers | Disconnected. | 2015-12-17 15:11:41
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-12-17 15:11:41
Starting TWS auto-login thread. | 2015-12-17 15:11:45
TWS auto-login thread ending. | 2015-12-17 15:11:45

Interactive Brokers: Connecting to 127.0.0.1:7496 | 2015-12-17 15:11:46
Socket (32) | Error received in OnConnect while connecting. Windows error code 10061: µLªk³s½u¡A¦]¬°¥Ø¼Ð¹q¸£©Úµ´³s½u¡C | 2015-12-17 15:11:47
Socket (32) | Shutdown and closed. | 2015-12-17 15:11:47
Interactive Brokers | Failed to connect to the data and trade server. | 2015-12-17 15:11:47 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2015-12-17 15:11:47 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-12-17 15:11:47
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-12-17 15:11:47
Interactive Brokers | Disconnected. | 2015-12-17 15:11:47
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-12-17 15:11:47
Starting TWS auto-login thread. | 2015-12-17 15:11:49
TWS auto-login thread ending. | 2015-12-17 15:11:49

Interactive Brokers: Connecting to 127.0.0.1:7496 | 2015-12-17 15:11:52
Starting TWS auto-login thread. | 2015-12-17 15:11:53
TWS auto-login thread ending. | 2015-12-17 15:11:53
Socket (34) | Error received in OnConnect while connecting. Windows error code 10061: µLªk³s½u¡A¦]¬°¥Ø¼Ð¹q¸£©Úµ´³s½u¡C | 2015-12-17 15:11:53
Socket (34) | Shutdown and closed. | 2015-12-17 15:11:53
Interactive Brokers | Failed to connect to the data and trade server. | 2015-12-17 15:11:53 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2015-12-17 15:11:53 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-12-17 15:11:53
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-12-17 15:11:53
Interactive Brokers | Disconnected. | 2015-12-17 15:11:53
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-12-17 15:11:53
Starting TWS auto-login thread. | 2015-12-17 15:11:57
TWS auto-login thread ending. | 2015-12-17 15:11:57

Interactive Brokers: Connecting to 127.0.0.1:7496 | 2015-12-17 15:11:58
Socket (35) | Error received in OnConnect while connecting. Windows error code 10061: µLªk³s½u¡A¦]¬°¥Ø¼Ð¹q¸£©Úµ´³s½u¡C | 2015-12-17 15:12:00
Socket (35) | Shutdown and closed. | 2015-12-17 15:12:00
Interactive Brokers | Failed to connect to the data and trade server. | 2015-12-17 15:12:00 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2015-12-17 15:12:00 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-12-17 15:12:00
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-12-17 15:12:00
Interactive Brokers | Disconnected. | 2015-12-17 15:12:00
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-12-17 15:12:00
Starting TWS auto-login thread. | 2015-12-17 15:12:01
TWS auto-login thread ending. | 2015-12-17 15:12:01

Interactive Brokers: Connecting to 127.0.0.1:7496 | 2015-12-17 15:12:05
Starting TWS auto-login thread. | 2015-12-17 15:12:05
TWS auto-login thread ending. | 2015-12-17 15:12:05
Socket (36) | Error received in OnConnect while connecting. Windows error code 10061: µLªk³s½u¡A¦]¬°¥Ø¼Ð¹q¸£©Úµ´³s½u¡C | 2015-12-17 15:12:06
Socket (36) | Shutdown and closed. | 2015-12-17 15:12:06
Interactive Brokers | Failed to connect to the data and trade server. | 2015-12-17 15:12:06 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2015-12-17 15:12:06 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-12-17 15:12:06
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-12-17 15:12:06
Interactive Brokers | Disconnected. | 2015-12-17 15:12:06
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-12-17 15:12:06
Starting TWS auto-login thread. | 2015-12-17 15:12:09
TWS auto-login thread ending. | 2015-12-17 15:12:09

Interactive Brokers: Connecting to 127.0.0.1:7496 | 2015-12-17 15:12:11
Socket (37) | Error received in OnConnect while connecting. Windows error code 10061: µLªk³s½u¡A¦]¬°¥Ø¼Ð¹q¸£©Úµ´³s½u¡C | 2015-12-17 15:12:12
Socket (37) | Shutdown and closed. | 2015-12-17 15:12:12
Interactive Brokers | Failed to connect to the data and trade server. | 2015-12-17 15:12:12 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2015-12-17 15:12:12 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-12-17 15:12:12
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-12-17 15:12:12
Interactive Brokers | Disconnected. | 2015-12-17 15:12:12
Will reconnect to the server in 3.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-12-17 15:12:12
Starting TWS auto-login thread. | 2015-12-17 15:12:13
TWS auto-login thread ending. | 2015-12-17 15:12:13
Starting TWS auto-login thread. | 2015-12-17 15:12:17
TWS auto-login thread ending. | 2015-12-17 15:12:17
Starting TWS auto-login thread. | 2015-12-17 15:12:21
TWS auto-login thread ending. | 2015-12-17 15:12:21
Starting TWS auto-login thread. | 2015-12-17 15:12:25
TWS auto-login thread ending. | 2015-12-17 15:12:25
Starting TWS auto-login thread. | 2015-12-17 15:12:29
TWS auto-login thread ending. | 2015-12-17 15:12:29
Current selected Data/Trading service: SC Data - All Services | 2015-12-17 23:12:54
Checking for new symbol settings for scdataallservices | 2015-12-17 23:12:54
Interactive Brokers | Disconnected. | 2015-12-17 23:12:54
HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-12-17 23:12:54
HTTPS connection to www.sierrachart.com:443 (38) | Connected. | 2015-12-17 23:12:55
HTTPS connection to www.sierrachart.com:443 (38) | Starting TLS 1.2 connection. | 2015-12-17 23:12:55
HTTPS connection to www.sierrachart.com:443 (38) | SSL connection established. | 2015-12-17 23:12:55
Requesting symbol settings for scdataallservices. Overwrite = on. | 2015-12-17 23:12:59
Symbol settings received. | 2015-12-17 23:13:03
Processed received symbol settings | 2015-12-17 23:13:03
HTTPS connection to www.sierrachart.com:443 (38) | SSL connection closed by remote side. | 2015-12-17 23:13:07
HTTPS connection to www.sierrachart.com:443 (38) | SSL object has been freed. SSL state is now disconnected. | 2015-12-17 23:13:07
HTTPS connection to www.sierrachart.com:443 (38) | Shutdown and closed. | 2015-12-17 23:13:07

SC Data - All Services | Connected to data server. | 2015-12-17 23:13:15
@ES 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\@ES.scid | 2015-12-17 23:19:59
SC Data - All Services | Starting real-time market data updates for: @ES. ID: 1 | 2015-12-17 23:19:59
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: @ES | 2015-12-17 23:19:59
Intraday data recording state for symbol @ES is set to download 'Pending'. | 2015-12-17 23:19:59
HD Request # 2 | Downloading Intraday chart data for @ES to the file @ES.scid. Service: scdataallservices | 2015-12-17 23:19:59
Compressing file: C:\SierraChart\Data\@ES.scid. This may take a while. | 2015-12-17 23:19:59
HD Request # 2 | Download start Date-Time: 2015-06-14 23:19:59.000 | 2015-12-17 23:19:59
Historical data download counter reset. | 2015-12-17 23:19:59
HD Request # 2 | Requesting historical Intraday Minute data for @ES starting at 2015-06-14 11:19:59 (Exchange time). | 2015-12-17 23:19:59
HTTP connection to ds01.ddfplus.com:80 (0) | Resolved address ds01.ddfplus.com to IP 8.18.161.123 | 2015-12-17 23:20:00
HTTP connection to ds01.ddfplus.com:80 (43) | Connected. | 2015-12-17 23:20:00
HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for @ES | 2015-12-17 23:20:00
HD Request # 2 | Intraday download COMPLETE for @ES. Completion time: 1s. Unique request ID: 1 | 2015-12-17 23:20:00
Removed historical data download ID 1 | 2015-12-17 23:20:00
Real-time Intraday chart data file updates started for @ES | 2015-12-17 23:20:00

ESH16 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESH16.scid | 2015-12-17 23:20:46
Mapping ESH16 to ESH16. Service code: cme | 2015-12-17 23:20:46
SC Exchange Data | Starting real-time market data updates for: ESH16. ID: 2 | 2015-12-17 23:20:46
Intraday data recording state for symbol ESH16 is set to download 'Pending'. | 2015-12-17 23:20:46
HD Request # 3 | Downloading Intraday chart data for ESH16 to the file ESH16.scid. Service: cme | 2015-12-17 23:20:46
Compressing file: C:\SierraChart\Data\ESH16.scid. This may take a while. | 2015-12-17 23:20:46
HD Request # 3 | Download start Date-Time: 2015-06-14 23:20:46.000 | 2015-12-17 23:20:46
HD Request # 3 | Using server: scdf2.sierracharts.com port 10149 | 2015-12-17 23:20:46
Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2015-12-17 23:20:47
Socket (44) | Connected. | 2015-12-17 23:20:47
HD Request # 3 | Sending historical data logon request message. | 2015-12-17 23:20:47
HD Request # 3 | Requesting Intraday data. Start Date-Time: 2015-06-14 23:20:46. Record interval: 0. Symbol: ESH16 | 2015-12-17 23:20:47
HD Request # 3 | Decompressing data. | 2015-12-17 23:20:47
HD Request # 3 | Receiving Intraday data for ESH16 starting at 2015-06-15 06:26:14 | 2015-12-17 23:20:47
HD Request # 3 | Timestamp of first Intraday data file record written: 2015-06-15 06:26:14 | 2015-12-17 23:20:47
HTTP connection to ds01.ddfplus.com:80 (43) | Closed. No error. | 2015-12-17 23:21:06
HTTP connection to ds01.ddfplus.com:80 (43) | Shutdown and closed. | 2015-12-17 23:21:06
Socket (44) | Shutdown and closed. | 2015-12-17 23:21:50
The network socket for historical data has been closed. | 2015-12-17 23:21:50
HD Request # 3 | Received 3390836 records from 2015-06-15 06:26:14 to 2015-12-17 23:10:49 (185.7 days) and wrote 3390836 records for ESH16 | 2015-12-17 23:21:50
HD Request # 3 | Intraday download COMPLETE for ESH16. Completion time: 1m 4s. Unique request ID: 2 | 2015-12-17 23:21:50
Removed historical data download ID 2 | 2015-12-17 23:21:50
Real-time Intraday chart data file updates started for ESH16 | 2015-12-17 23:21:50
Date Time Of Last Edit: 2015-12-19 11:40:31
[2015-12-19 11:39:49]
Sierra Chart Engineering - Posts: 104368
These are the relevant messages:


Interactive Brokers: Connecting to 127.0.0.1:7496 | 2015-12-18 22:27:10
Starting TWS auto-login thread. | 2015-12-18 22:27:10
TWS auto-login thread ending. | 2015-12-18 22:27:10
Socket (172) | Error received in OnConnect while connecting. Windows error code 10061: | 2015-12-18 22:27:12


Refer to step 22 here:

Interactive Brokers Trading Service: Setup Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-12-21 12:23:59]
User356123 - Posts: 5
I already change the socket port to 7497, but still can't.Please see the attach file of the settings of IB & Sierra chart. Thank you.
image螢幕快照 2015-12-21 下午8.19.54.png / V - Attached On 2015-12-21 12:23:31 UTC - Size: 48.26 KB - 346 views
image螢幕快照 2015-12-21 下午8.18.52.png / V - Attached On 2015-12-21 12:23:44 UTC - Size: 238.82 KB - 329 views
[2015-12-21 18:06:29]
Sierra Chart Engineering - Posts: 104368
Are you running any firewall software on the computer? The Windows firewall in this case will not be a problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-12-22 03:50:46]
User356123 - Posts: 5
I don't use firewall, but I use MAC with parallels desktop to open the sierra chart. Does it matter?
[2015-12-22 04:54:02]
Sierra Chart Engineering - Posts: 104368
So Parallels is running Windows? Is Trader Workstation run within Windows as well. It needs to be.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-12-22 14:48:00]
User356123 - Posts: 5
the problem has been solved, thank you!

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