Support Board
Date/Time: Thu, 26 Dec 2024 18:01:40 +0000
Would Would Some Product Quotes Stop Updating with CQG?
View Count: 1177
[2015-12-16 19:42:20] |
cmet - Posts: 565 |
I'm having an issue with real time quotes for some products randomly stopping. ES, YM and NQ are the only symbols that remain real time when this happens. I've spoken with my broker and they keep insisting it's on my end - even though my connection has not gone down, I have no firewall blocking anything. Besides that, if it was a data issue on my end, I don't think any of the symbols would update. Here is a video I grabbed while this was happening. Notice how only the equity indices are updating. http://tinypic.com/player.php?v=2j0fr6t%3E&s=9 Is there anything you can think up that might cause this within Sierra? Thanks |
[2015-12-16 20:28:00] |
Sierra Chart Engineering - Posts: 104368 |
We do not accept videos. Refer to our policy here: Support Board Posting Information: Do Not Post Videos Unless Requested! We have our own support procedures that a user is requested to follow. Tell us one of the symbols that is not updating and then provide us a copy of the Message Log by following these instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2015-12-16 20:56:21] |
cmet - Posts: 565 |
Umm...do not have log errors. Some, not all of the symbols are simply not updating. Broker tells me it's not them. I know it's not me so that leaves the charting software. That video shown is not poor resolution and clearly demonstrates what I'm talking about. What in Sierra Chart or your implementation of their API setup might stop some but not all symbols from CQG to stop updating? Date Time Of Last Edit: 2015-12-16 20:57:02
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[2015-12-16 20:57:44] |
Sierra Chart Engineering - Posts: 104368 |
At this point we are unable to provide help. We require the Message Log and know one of the symbols that is not updating. We do not understand why our procedures are not being followed. There is no need to respond unless we get the Message Log. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-12-16 20:58:08
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[2015-12-16 21:04:06] |
Sierra Chart Engineering - Posts: 104368 |
You can also send us the Message Log privately as explained at step 4 here: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) That is an acceptable method. Just let us know when you have done this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2015-12-16 21:04:16] |
cmet - Posts: 565 |
Makes me feel good about being a paying customer. Thanks. F.US.ETF16 is not updating. Here's the message log. Software version: 1336 | 2015-12-16 11:14:17 Uses New Spreadsheets | 2015-12-16 11:14:17 Usage end date: 2016-01-03 | 2015-12-16 11:14:17 Enabled for: Advanced Features. | 2015-12-16 11:14:17 Enabled for: Advanced Features 2. | 2015-12-16 11:14:17 Enabled for: Sierra Chart Historical Data Service. | 2015-12-16 11:14:17 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2015-12-16 11:14:17 Enabled for: INDEXES_DATA_BARCHART | 2015-12-16 11:14:17 Enabled for: CME (Trading Account Required) | 2015-12-16 11:14:17 Enabled for: CBOT (Trading Account Required) | 2015-12-16 11:14:17 Enabled for: COMEX (Trading Account Required) | 2015-12-16 11:14:17 Enabled for: NYMEX (Trading Account Required) | 2015-12-16 11:14:17 Received 1 data feed usernames. | 2015-12-16 11:14:17 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-12-16 11:14:17 Current selected Data/Trading service: CQG FIX Trading | 2015-12-16 11:14:17 Chart Update Interval: 75 | 2015-12-16 11:14:17 Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-12-16 11:14:17 2015-12-16 11:14:17 Local computer time | 2015-12-16 11:14:17 2015-12-16 19:14:17 Local computer time in UTC | 2015-12-16 11:14:17 2015-12-16 11:14:17 Local computer time in SC Time Zone | 2015-12-16 11:14:17 2015-12-16 19:14:14 Server time in UTC | 2015-12-16 11:14:17 Local computer UTC time and Server UTC time difference: 3 seconds. | 2015-12-16 11:14:17 Program path: C:\SierraChart\ | 2015-12-16 11:14:17 Data Files path: C:\SierraChart\Data\ | 2015-12-16 11:14:17 OS Version Number: 6.2 | 2015-12-16 11:14:17 Locale Information: C | 2015-12-16 11:14:17 Checking for new symbol settings for cqg | 2015-12-16 11:14:17 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-12-16 11:14:17 HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2015-12-16 11:14:17 HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2015-12-16 11:14:17 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2015-12-16 11:14:18 Symbol settings are up-to-date for cqg | 2015-12-16 11:14:18 Files to Open on Start up | Opening file: DAY.cht | 2015-12-16 11:14:20 Mapping F.US.EPH16 to ESH16. Service code: cme | 2015-12-16 11:14:28 Mapping F.US.YMH16 to YMH16. Service code: cbot | 2015-12-16 11:14:28 Mapping F.US.ENQH16 to NQH16. Service code: cme | 2015-12-16 11:14:28 Mapping F.US.EU6H16 to 6EH16. Service code: cme | 2015-12-16 11:14:28 Mapping F.US.DA6H16 to 6AH16. Service code: cme | 2015-12-16 11:14:28 Mapping F.US.EJYZ15 to J7Z15. Service code: cme | 2015-12-16 11:14:28 Mapping F.US.GCEG16 to GCG16. Service code: comex | 2015-12-16 11:14:28 Mapping F.US.USAH16 to ZBH16. Service code: cbot | 2015-12-16 11:14:28 Mapping F.US.TYAH16 to ZNH16. Service code: cbot | 2015-12-16 11:14:28 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2015-12-16 11:14:29 HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2015-12-16 11:14:29 HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2015-12-16 11:14:29 Intraday data recording state for symbol NISS-SP is set to download 'Pending'. | 2015-12-16 11:14:29 HD Request # 2 | Downloading Intraday chart data for NISS-SP to the file NISS-SP.scid. Service: statscalc | 2015-12-16 11:14:29 HD Request # 2 | Download start Date-Time: 2015-12-16 11:14:07.000 | 2015-12-16 11:14:29 HD Request # 2 | Using server: ds5.sierracharts.com port 10149 | 2015-12-16 11:14:29 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-12-16 11:14:29 Socket (4) | Connected. | 2015-12-16 11:14:29 HD Request # 2 | Sending historical data logon request message. | 2015-12-16 11:14:29 Intraday data recording state for symbol F.US.EPH16 is set to download 'Pending'. | 2015-12-16 11:14:29 Intraday data recording state for symbol NVOL-NYSE is set to download 'Pending'. | 2015-12-16 11:14:29 HD Request # 3 | Downloading Historical Daily chart data for F.US.EPH16. Starting date: 2015-12-15. Service: cqg | 2015-12-16 11:14:29 HD Request # 3 | Using user Barchart Historical data account. | 2015-12-16 11:14:29 HD Request # 3 | Requesting historical Daily data for ESH16 starting at 2015-12-14 | 2015-12-16 11:14:29 Intraday data recording state for symbol TICK-NYSE is set to download 'Pending'. | 2015-12-16 11:14:29 HTTP connection to ds01.ddfplus.com:80 (0) | Resolved address ds01.ddfplus.com to IP 8.18.161.123 | 2015-12-16 11:14:29 Intraday data recording state for symbol NVOL-SP is set to download 'Pending'. | 2015-12-16 11:14:29 HTTP connection to ds01.ddfplus.com:80 (5) | Connected. | 2015-12-16 11:14:29 HD Request # 3 | Receiving historical Daily data for F.US.EPH16 starting at 2015-12-14 | 2015-12-16 11:14:30 Writing historical Daily data for F.US.EPH16 to the file F.US.EPH16.dly | 2015-12-16 11:14:30 HD Request # 3 | Received 3 records from 2015-12-14 00:00:00 to 2015-12-16 00:00:00 (3.0 days) and wrote 2 records for F.US.EPH16 | 2015-12-16 11:14:30 HD Request # 3 | Daily download COMPLETE for F.US.EPH16. Completion time: 1s. Unique request ID: 4 | 2015-12-16 11:14:30 Removed historical data download ID 4 | 2015-12-16 11:14:30 F.US.EPH16 [C] [M] Monthly #13 | Reloading chart. | 2015-12-16 11:14:30 HD Request # 2 | Requesting Intraday data. Start Date-Time: 2015-12-16 11:14:07. Record interval: 0. Symbol: NISS-SP | 2015-12-16 11:14:30 F.US.EPH16 [CB] [M] Weekly #16 | Reloading chart. | 2015-12-16 11:14:30 HD Request # 2 | Decompressing data. | 2015-12-16 11:14:30 HD Request # 2 | Receiving Intraday data for NISS-SP starting at 2015-12-16 11:14:07 | 2015-12-16 11:14:30 HD Request # 2 | Timestamp of first Intraday data file record written: 2015-12-16 11:14:08 | 2015-12-16 11:14:30 Socket (4) | Shutdown and closed. | 2015-12-16 11:14:30 The network socket for historical data has been closed. | 2015-12-16 11:14:30 HD Request # 2 | Historical data for NISS-SP is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2015-12-16 11:14:31 HD Request # 2 | Received 19 records from 2015-12-16 11:14:07 to 2015-12-16 11:14:25 (18.0 seconds) and wrote 18 records for NISS-SP | 2015-12-16 11:14:31 HD Request # 2 | Intraday download COMPLETE for NISS-SP. Completion time: 2s. Unique request ID: 1 | 2015-12-16 11:14:31 Removed historical data download ID 1 | 2015-12-16 11:14:31 HD Request # 4 | Downloading Intraday chart data for F.US.EPH16 to the file F.US.EPH16.scid. Service: cme | 2015-12-16 11:14:31 HD Request # 4 | Download start Date-Time: 2015-12-16 11:14:07.000 | 2015-12-16 11:14:31 HD Request # 4 | Using server: scdf2.sierracharts.com port 10149 | 2015-12-16 11:14:31 F.US.EPH16 [C] [M] Daily #11 | Reloading chart. | 2015-12-16 11:14:31 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2015-12-16 11:14:31 Socket (6) | Connected. | 2015-12-16 11:14:31 HD Request # 4 | Sending historical data logon request message. | 2015-12-16 11:14:31 HD Request # 4 | Requesting Intraday data. Start Date-Time: 2015-12-16 11:14:07. Record interval: 0. Symbol: ESH16 | 2015-12-16 11:14:31 HD Request # 4 | Decompressing data. | 2015-12-16 11:14:31 Socket (6) | Shutdown and closed. | 2015-12-16 11:14:31 The network socket for historical data has been closed. | 2015-12-16 11:14:31 HD Request # 4 | Historical data for F.US.EPH16 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2015-12-16 11:14:31 HD Request # 4 | Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.EPH16 | 2015-12-16 11:14:31 HD Request # 4 | Intraday download COMPLETE for F.US.EPH16. Completion time: 0s. Unique request ID: 2 | 2015-12-16 11:14:31 Removed historical data download ID 2 | 2015-12-16 11:14:31 HD Request # 5 | Downloading Intraday chart data for NVOL-NYSE to the file NVOL-NYSE.scid. Service: statscalc | 2015-12-16 11:14:31 HD Request # 5 | Download start Date-Time: 2015-12-16 11:14:07.000 | 2015-12-16 11:14:31 HD Request # 5 | Using server: ds4.sierracharts.com port 10149 | 2015-12-16 11:14:31 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-12-16 11:14:31 Socket (7) | Connected. | 2015-12-16 11:14:31 HD Request # 5 | Sending historical data logon request message. | 2015-12-16 11:14:31 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2015-12-16 11:14:31 socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2015-12-16 11:14:31 socket (8) | Connected. | 2015-12-16 11:14:32 CQG FIX: Sending the Logon message. | 2015-12-16 11:14:32 CQG FIX Trading | Connected to trading server. | 2015-12-16 11:14:32 CQG FIX Trading | Connecting to market data server api.cqg.com | 2015-12-16 11:14:32 CQG WebAPI | Connecting to websocket server. | 2015-12-16 11:14:32 CQG FIX - FCM name: AMP | 2015-12-16 11:14:32 HD Request # 5 | Requesting Intraday data. Start Date-Time: 2015-12-16 11:14:07. Record interval: 0. Symbol: NVOL-NYSE | 2015-12-16 11:14:32 CQG WebAPI websocket (0) | Resolved address api.geo.cqg.com to IP 208.48.16.35 | 2015-12-16 11:14:32 HD Request # 5 | Decompressing data. | 2015-12-16 11:14:32 HD Request # 5 | Receiving Intraday data for NVOL-NYSE starting at 2015-12-16 11:14:07 | 2015-12-16 11:14:32 HD Request # 5 | Timestamp of first Intraday data file record written: 2015-12-16 11:14:08 | 2015-12-16 11:14:32 Socket (7) | Shutdown and closed. | 2015-12-16 11:14:32 HD Request # 5 | Historical data for NVOL-NYSE is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2015-12-16 11:14:32 The network socket for historical data has been closed. | 2015-12-16 11:14:32 HD Request # 5 | Received 21 records from 2015-12-16 11:14:07 to 2015-12-16 11:14:27 (20.0 seconds) and wrote 20 records for NVOL-NYSE | 2015-12-16 11:14:32 HD Request # 5 | Intraday download COMPLETE for NVOL-NYSE. Completion time: 1s. Unique request ID: 3 | 2015-12-16 11:14:32 Removed historical data download ID 3 | 2015-12-16 11:14:32 HD Request # 6 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2015-12-16 11:14:32 HD Request # 6 | Download start Date-Time: 2015-12-16 11:14:07.000 | 2015-12-16 11:14:32 HD Request # 6 | Using server: ds3.sierracharts.com port 10149 | 2015-12-16 11:14:32 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-12-16 11:14:32 CQG WebAPI websocket (9) | Connected. | 2015-12-16 11:14:32 CQG WebAPI websocket (9) | Starting SSL 3/2 connection. | 2015-12-16 11:14:32 Socket (10) | Connected. | 2015-12-16 11:14:32 HD Request # 6 | Sending historical data logon request message. | 2015-12-16 11:14:32 CQG WebAPI websocket (9) | SSL connection established. | 2015-12-16 11:14:32 CQG WebAPI | Opening websocket. | 2015-12-16 11:14:32 CQG WebAPI | Sending websocket handshake. | 2015-12-16 11:14:32 CQG WebAPI | Received websocket handshake acknowledgment. | 2015-12-16 11:14:32 CQG WebAPI | Web socket state is now open. | 2015-12-16 11:14:32 CQG FIX Trading | Websocket connected. | 2015-12-16 11:14:32 CQG FIX Trading | Sending market data logon message. | 2015-12-16 11:14:32 CQG FIX Trading | Logon successful. | 2015-12-16 11:14:32 CQG FIX Trading | Connected to data and trading server. | 2015-12-16 11:14:32 Mapping F.US.EPH16 to ESH16. Service code: cme | 2015-12-16 11:14:32 SC Exchange Data | Starting real-time market data updates for: ESH16. ID: 1 | 2015-12-16 11:14:32 SC Exchange Data | Using username 0 | 2015-12-16 11:14:32 SC Exchange Data | Connecting to the server scdf2.sierracharts.com. Port 443 | 2015-12-16 11:14:32 SC DTC Data | Starting real-time market data updates for: TICK-NYSE. ID: 2 | 2015-12-16 11:14:33 SC DTC Data | Connecting to the server ds5.sierracharts.com. Port 10048 | 2015-12-16 11:14:33 Historical Intraday data request for TICK-NYSE is discarded because a matching download is in progress and the new one is not for earlier data. | 2015-12-16 11:14:33 Intraday data recording state for symbol TICK-NYSE has been reset to 'Downloading'. | 2015-12-16 11:14:33 HD Request # 6 | Requesting Intraday data. Start Date-Time: 2015-12-16 11:14:07. Record interval: 0. Symbol: TICK-NYSE | 2015-12-16 11:14:33 Intraday data recording state for symbol F.US.EPH16 is set to download 'Pending'. | 2015-12-16 11:14:33 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2015-12-16 11:14:33 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-12-16 11:14:33 SC DTC Data | Starting real-time market data updates for: NVOL-SP. ID: 3 | 2015-12-16 11:14:33 Intraday data recording state for symbol NVOL-SP is set to download 'Pending'. | 2015-12-16 11:14:33 Historical Intraday data request for NVOL-SP is discarded because a matching download is already pending and the new one is not for earlier data. | 2015-12-16 11:14:33 HD Request # 6 | Decompressing data. | 2015-12-16 11:14:33 HD Request # 6 | Receiving Intraday data for TICK-NYSE starting at 2015-12-16 11:14:07 | 2015-12-16 11:14:33 HD Request # 6 | Timestamp of first Intraday data file record written: 2015-12-16 11:14:08 | 2015-12-16 11:14:33 Socket (10) | Shutdown and closed. | 2015-12-16 11:14:33 The network socket for historical data has been closed. | 2015-12-16 11:14:33 HD Request # 6 | Re-requesting historical data for TICK-NYSE to get the latest data since the download was started while not connected to primary service. | 2015-12-16 11:14:33 HD Request # 6 | Received 21 records from 2015-12-16 11:14:07 to 2015-12-16 11:14:27 (20.0 seconds) and wrote 20 records for TICK-NYSE | 2015-12-16 11:14:33 Socket (11) | Connected. | 2015-12-16 11:14:33 SC Exchange Data | Connected to server. | 2015-12-16 11:14:33 SC Exchange Data | Sending Encoding Request to server | 2015-12-16 11:14:33 HD Request # 7 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2015-12-16 11:14:33 HD Request # 7 | Download start Date-Time: 2015-12-16 11:14:27.000 | 2015-12-16 11:14:33 HD Request # 7 | Using server: ds4.sierracharts.com port 10149 | 2015-12-16 11:14:33 CQG FIX Trading | Starting real-time market data updates for: ES-201512-CME. ID: 4 | 2015-12-16 11:14:33 CQG FIX Trading | Sending symbol resolution request for ES-201512-CME | 2015-12-16 11:14:33 Intraday data recording state for symbol ES-201512-CME is set to download 'Pending'. | 2015-12-16 11:14:33 HD Request # 8 | Downloading Intraday chart data for ES-201512-CME to the file ES-201512-CME.scid. Service: cqg | 2015-12-16 11:14:33 HD Request # 8 | Download start Date-Time: 2015-11-09 13:59:59.000 | 2015-12-16 11:14:33 SC DTC Data | Starting real-time market data updates for: NISS-SP. ID: 5 | 2015-12-16 11:14:33 Intraday data recording state for symbol NISS-SP is set to download 'Pending'. | 2015-12-16 11:14:33 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-12-16 11:14:33 Socket (12) | Connected. | 2015-12-16 11:14:33 SC DTC Data | Connected to server. | 2015-12-16 11:14:33 SC DTC Data | Sending Encoding Request to server | 2015-12-16 11:14:33 SC DTC Data | Starting real-time market data updates for: NVOL-NYSE. ID: 6 | 2015-12-16 11:14:33 Intraday data recording state for symbol NVOL-NYSE is set to download 'Pending'. | 2015-12-16 11:14:33 SC Exchange Data | Setting DTC Encoding to Binary | 2015-12-16 11:14:33 SC Exchange Data | Sending logon request message. | 2015-12-16 11:14:33 Socket (13) | Connected. | 2015-12-16 11:14:33 HD Request # 7 | Sending historical data logon request message. | 2015-12-16 11:14:33 Mapping F.US.YMH16 to YMH16. Service code: cbot | 2015-12-16 11:14:33 SC Exchange Data | Starting real-time market data updates for: YMH16. ID: 7 | 2015-12-16 11:14:33 Mapping F.US.ENQH16 to NQH16. Service code: cme | 2015-12-16 11:14:33 SC Exchange Data | Starting real-time market data updates for: NQH16. ID: 8 | 2015-12-16 11:14:33 CQG FIX Trading | Starting real-time market data updates for: F.US.TFEH16. ID: 9 | 2015-12-16 11:14:33 CQG FIX Trading | Sending symbol resolution request for F.US.TFEH16 | 2015-12-16 11:14:33 CQG FIX Trading | Starting real-time market data updates for: F.US.DXEH16. ID: 10 | 2015-12-16 11:14:33 CQG FIX Trading | Sending symbol resolution request for F.US.DXEH16 | 2015-12-16 11:14:33 Mapping F.US.EU6H16 to 6EH16. Service code: cme | 2015-12-16 11:14:33 SC Exchange Data | Starting real-time market data updates for: 6EH16. ID: 11 | 2015-12-16 11:14:33 Mapping F.US.DA6H16 to 6AH16. Service code: cme | 2015-12-16 11:14:33 SC Exchange Data | Starting real-time market data updates for: 6AH16. ID: 12 | 2015-12-16 11:14:33 Mapping F.US.EJYZ15 to J7Z15. Service code: cme | 2015-12-16 11:14:33 SC Exchange Data | Starting real-time market data updates for: J7Z15. ID: 13 | 2015-12-16 11:14:33 CQG FIX Trading | Starting real-time market data updates for: F.US.ETF16. ID: 14 | 2015-12-16 11:14:33 CQG FIX Trading | Sending symbol resolution request for F.US.ETF16 | 2015-12-16 11:14:33 Mapping F.US.GCEG16 to GCG16. Service code: comex | 2015-12-16 11:14:33 SC Exchange Data | Starting real-time market data updates for: GCG16. ID: 15 | 2015-12-16 11:14:33 Mapping F.US.USAH16 to ZBH16. Service code: cbot | 2015-12-16 11:14:33 SC Exchange Data | Starting real-time market data updates for: ZBH16. ID: 16 | 2015-12-16 11:14:33 Mapping F.US.TYAH16 to ZNH16. Service code: cbot | 2015-12-16 11:14:33 SC Exchange Data | Starting real-time market data updates for: ZNH16. ID: 17 | 2015-12-16 11:14:33 CQG FIX Trading | Starting real-time market data updates for: F.US.DDZ15. ID: 18 | 2015-12-16 11:14:33 CQG FIX Trading | Sending symbol resolution request for F.US.DDZ15 | 2015-12-16 11:14:33 CQG FIX Trading | Starting real-time market data updates for: F.US.DSXZ15. ID: 19 | 2015-12-16 11:14:33 CQG FIX Trading | Sending symbol resolution request for F.US.DSXZ15 | 2015-12-16 11:14:33 SC DTC Data | Setting DTC Encoding to Binary | 2015-12-16 11:14:33 SC DTC Data | Sending logon request message. | 2015-12-16 11:14:33 SC Exchange Data | Server Name: SC Realtime Server. | 2015-12-16 11:14:33 SC Exchange Data | Server protocol version: 7. Client protocol version: 7 | 2015-12-16 11:14:33 SC Exchange Data | Successfully connected. | 2015-12-16 11:14:33 SC Exchange Data | Restarting real-time data updates for symbol: F.US.DA6H16 -> 6AH16 | 2015-12-16 11:14:33 SC Exchange Data | Restarting real-time data updates for symbol: F.US.EJYZ15 -> J7Z15 | 2015-12-16 11:14:33 SC Exchange Data | Restarting real-time data updates for symbol: F.US.ENQH16 -> NQH16 | 2015-12-16 11:14:33 SC Exchange Data | Restarting real-time data updates for symbol: F.US.EPH16 -> ESH16 | 2015-12-16 11:14:33 SC Exchange Data | Restarting real-time data updates for symbol: F.US.EU6H16 -> 6EH16 | 2015-12-16 11:14:33 SC Exchange Data | Restarting real-time data updates for symbol: F.US.GCEG16 -> GCG16 | 2015-12-16 11:14:33 SC Exchange Data | Restarting real-time data updates for symbol: F.US.TYAH16 -> ZNH16 | 2015-12-16 11:14:33 SC Exchange Data | Restarting real-time data updates for symbol: F.US.USAH16 -> ZBH16 | 2015-12-16 11:14:33 SC Exchange Data | Restarting real-time data updates for symbol: F.US.YMH16 -> YMH16 | 2015-12-16 11:14:33 HD Request # 7 | Requesting Intraday data. Start Date-Time: 2015-12-16 11:14:27. Record interval: 0. Symbol: TICK-NYSE | 2015-12-16 11:14:33 HD Request # 7 | Decompressing data. | 2015-12-16 11:14:33 HD Request # 7 | Receiving Intraday data for TICK-NYSE starting at 2015-12-16 11:14:27 | 2015-12-16 11:14:33 HD Request # 7 | Timestamp of first Intraday data file record written: 2015-12-16 11:14:28 | 2015-12-16 11:14:33 Socket (13) | Shutdown and closed. | 2015-12-16 11:14:33 The network socket for historical data has been closed. | 2015-12-16 11:14:33 HD Request # 7 | Received 3 records from 2015-12-16 11:14:27 to 2015-12-16 11:14:29 (2.0 seconds) and wrote 2 records for TICK-NYSE | 2015-12-16 11:14:33 HD Request # 7 | Intraday download COMPLETE for TICK-NYSE. Completion time: 0s. Unique request ID: 5 | 2015-12-16 11:14:33 Removed historical data download ID 5 | 2015-12-16 11:14:33 Real-time Intraday chart data file updates started for TICK-NYSE | 2015-12-16 11:14:33 HD Request # 9 | Downloading Intraday chart data for NVOL-SP to the file NVOL-SP.scid. Service: statscalc | 2015-12-16 11:14:33 HD Request # 9 | Download start Date-Time: 2015-12-16 11:14:07.000 | 2015-12-16 11:14:33 HD Request # 9 | Using server: ds3.sierracharts.com port 10149 | 2015-12-16 11:14:33 CQG FIX Trading | Requesting market data for F.US.TFEH16 | 2015-12-16 11:14:33 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-12-16 11:14:33 CQG FIX Trading | Requesting market data for F.US.DXEH16 | 2015-12-16 11:14:33 CQG FIX Trading | Requesting market data for F.US.ETF16 | 2015-12-16 11:14:33 CQG FIX Trading | Requesting market data for F.US.DDZ15 | 2015-12-16 11:14:33 CQG FIX Trading | Requesting market data for F.US.DSXZ15 | 2015-12-16 11:14:33 HD Request # 8 | Error downloading historical Intraday data for ES-201512-CME. Requested symbol was not found. | 2015-12-16 11:14:33 HD Request # 8 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ES-201512-CME | 2015-12-16 11:14:33 HD Request # 10 | Downloading Intraday chart data for ES-201512-CME to the file ES-201512-CME.scid. Service: cqg | 2015-12-16 11:14:33 HD Request # 10 | Download start Date-Time: 2015-11-09 13:59:59.000 | 2015-12-16 11:14:33 CQG FIX Trading | Sending symbol resolution request for ES-201512-CME | 2015-12-16 11:14:33 Socket (14) | Connected. | 2015-12-16 11:14:33 HD Request # 9 | Sending historical data logon request message. | 2015-12-16 11:14:33 HD Request # 9 | Requesting Intraday data. Start Date-Time: 2015-12-16 11:14:07. Record interval: 0. Symbol: NVOL-SP | 2015-12-16 11:14:33 CQG FIX Trading | Market data subscription for F.US.DDZ15 was unsuccessful. Text: Real-time data for instrument F.US.DD (corresponding to ID = 4) are not allowed. | 2015-12-16 11:14:33 CQG FIX Trading | Market data subscription for F.US.DSXZ15 was unsuccessful. Text: Real-time data for instrument F.US.DSX (corresponding to ID = 5) are not allowed. | 2015-12-16 11:14:33 HD Request # 10 | Error downloading historical Intraday data for ES-201512-CME. Requested symbol was not found. | 2015-12-16 11:14:33 HD Request # 10 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ES-201512-CME | 2015-12-16 11:14:34 HD Request # 11 | Downloading Intraday chart data for ES-201512-CME to the file ES-201512-CME.scid. Service: cqg | 2015-12-16 11:14:34 HD Request # 11 | Download start Date-Time: 2015-11-09 13:59:59.000 | 2015-12-16 11:14:34 CQG FIX Trading | Sending symbol resolution request for ES-201512-CME | 2015-12-16 11:14:34 F.US.EPH16 [CB] [M] Weekly #16 | Reloading chart. | 2015-12-16 11:14:34 HD Request # 9 | Decompressing data. | 2015-12-16 11:14:34 HD Request # 9 | Receiving Intraday data for NVOL-SP starting at 2015-12-16 11:14:07 | 2015-12-16 11:14:34 HD Request # 9 | Timestamp of first Intraday data file record written: 2015-12-16 11:14:08 | 2015-12-16 11:14:34 Socket (14) | Shutdown and closed. | 2015-12-16 11:14:34 The network socket for historical data has been closed. | 2015-12-16 11:14:34 SC DTC Data | Server Name: SC Realtime Server. | 2015-12-16 11:14:34 SC DTC Data | Server protocol version: 7. Client protocol version: 7 | 2015-12-16 11:14:34 SC DTC Data | Successfully connected. | 2015-12-16 11:14:34 SC DTC Data | Restarting real-time data updates for symbol: NISS-SP | 2015-12-16 11:14:34 SC DTC Data | Restarting real-time data updates for symbol: NVOL-NYSE | 2015-12-16 11:14:34 SC DTC Data | Restarting real-time data updates for symbol: NVOL-SP | 2015-12-16 11:14:34 Intraday data recording state for symbol TICK-NYSE is set to download 'Pending'. | 2015-12-16 11:14:34 SC DTC Data | Restarting real-time data updates for symbol: TICK-NYSE | 2015-12-16 11:14:34 HD Request # 9 | Received 24 records from 2015-12-16 11:14:07 to 2015-12-16 11:14:30 (23.0 seconds) and wrote 23 records for NVOL-SP | 2015-12-16 11:14:34 HD Request # 9 | Intraday download COMPLETE for NVOL-SP. Completion time: 0s. Unique request ID: 6 | 2015-12-16 11:14:34 Removed historical data download ID 6 | 2015-12-16 11:14:34 Real-time Intraday chart data file updates started for NVOL-SP | 2015-12-16 11:14:34 HD Request # 12 | Downloading Intraday chart data for F.US.EPH16 to the file F.US.EPH16.scid. Service: cme | 2015-12-16 11:14:34 HD Request # 12 | Download start Date-Time: 2015-12-16 11:14:07.000 | 2015-12-16 11:14:34 HD Request # 12 | Using server: scdf1.sierracharts.com port 10149 | 2015-12-16 11:14:34 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2015-12-16 11:14:34 Socket (15) | Connected. | 2015-12-16 11:14:34 HD Request # 12 | Sending historical data logon request message. | 2015-12-16 11:14:34 Chart #3 has tagged chart #4 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:34 Chart #3 has tagged chart #4 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:34 Chart #3 has tagged chart #4 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:34 HD Request # 11 | Error downloading historical Intraday data for ES-201512-CME. Requested symbol was not found. | 2015-12-16 11:14:34 HD Request # 11 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ES-201512-CME | 2015-12-16 11:14:34 HD Request # 11 | Intraday download COMPLETE for ES-201512-CME. Completion time: 0s. Unique request ID: 10 | 2015-12-16 11:14:34 Removed historical data download ID 10 | 2015-12-16 11:14:34 Real-time Intraday chart data file updates started for ES-201512-CME | 2015-12-16 11:14:34 F.US.EPH16 [C] [M] Rev. 3t #4 | Performing a full recalculation because it has been tagged. Chartbook: DAY.cht | 2015-12-16 11:14:34 HD Request # 12 | Requesting Intraday data. Start Date-Time: 2015-12-16 11:14:07. Record interval: 0. Symbol: ESH16 | 2015-12-16 11:14:34 HD Request # 12 | Decompressing data. | 2015-12-16 11:14:34 HD Request # 12 | Receiving Intraday data for F.US.EPH16 starting at 2015-12-16 11:14:07 | 2015-12-16 11:14:34 HD Request # 12 | Timestamp of first Intraday data file record written: 2015-12-16 11:14:07 | 2015-12-16 11:14:34 Socket (15) | Shutdown and closed. | 2015-12-16 11:14:34 The network socket for historical data has been closed. | 2015-12-16 11:14:34 HD Request # 12 | Received 1079 records from 2015-12-16 11:14:07 to 2015-12-16 11:14:29 (22.0 seconds) and wrote 1078 records for F.US.EPH16 | 2015-12-16 11:14:35 Added 11 Time and Sales records to Intraday data file for F.US.EPH16 after download. | 2015-12-16 11:14:35 HD Request # 12 | Intraday download COMPLETE for F.US.EPH16. Completion time: 1s. Unique request ID: 8 | 2015-12-16 11:14:35 Removed historical data download ID 8 | 2015-12-16 11:14:35 Real-time Intraday chart data file updates started for F.US.EPH16 | 2015-12-16 11:14:35 HD Request # 13 | Downloading Intraday chart data for NISS-SP to the file NISS-SP.scid. Service: statscalc | 2015-12-16 11:14:35 HD Request # 13 | Download start Date-Time: 2015-12-16 11:14:25.000 | 2015-12-16 11:14:35 HD Request # 13 | Using server: ds5.sierracharts.com port 10149 | 2015-12-16 11:14:35 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-12-16 11:14:35 F.US.EPH16 [C] [M] Monthly #13 | Reloading chart. | 2015-12-16 11:14:35 Socket (16) | Connected. | 2015-12-16 11:14:35 HD Request # 13 | Sending historical data logon request message. | 2015-12-16 11:14:35 HD Request # 13 | Requesting Intraday data. Start Date-Time: 2015-12-16 11:14:25. Record interval: 0. Symbol: NISS-SP | 2015-12-16 11:14:35 HD Request # 13 | Decompressing data. | 2015-12-16 11:14:35 HD Request # 13 | Receiving Intraday data for NISS-SP starting at 2015-12-16 11:14:25 | 2015-12-16 11:14:35 HD Request # 13 | Timestamp of first Intraday data file record written: 2015-12-16 11:14:26 | 2015-12-16 11:14:35 Socket (16) | Shutdown and closed. | 2015-12-16 11:14:35 The network socket for historical data has been closed. | 2015-12-16 11:14:35 Chart #13 has tagged chart #3 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:35 Chart #13 has tagged chart #3 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:35 HD Request # 13 | Received 8 records from 2015-12-16 11:14:25 to 2015-12-16 11:14:32 (7.0 seconds) and wrote 7 records for NISS-SP | 2015-12-16 11:14:35 Added 1 Time and Sales records to Intraday data file for NISS-SP after download. | 2015-12-16 11:14:35 HD Request # 13 | Intraday download COMPLETE for NISS-SP. Completion time: 0s. Unique request ID: 11 | 2015-12-16 11:14:35 Removed historical data download ID 11 | 2015-12-16 11:14:35 Real-time Intraday chart data file updates started for NISS-SP | 2015-12-16 11:14:35 HD Request # 14 | Downloading Intraday chart data for NVOL-NYSE to the file NVOL-NYSE.scid. Service: statscalc | 2015-12-16 11:14:35 HD Request # 14 | Download start Date-Time: 2015-12-16 11:14:27.000 | 2015-12-16 11:14:35 HD Request # 14 | Using server: ds4.sierracharts.com port 10149 | 2015-12-16 11:14:35 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-12-16 11:14:35 F.US.EPH16 [C] [M] Daily #11 | Reloading chart. | 2015-12-16 11:14:35 Socket (17) | Connected. | 2015-12-16 11:14:35 HD Request # 14 | Sending historical data logon request message. | 2015-12-16 11:14:35 HD Request # 14 | Requesting Intraday data. Start Date-Time: 2015-12-16 11:14:27. Record interval: 0. Symbol: NVOL-NYSE | 2015-12-16 11:14:35 HD Request # 14 | Decompressing data. | 2015-12-16 11:14:35 HD Request # 14 | Receiving Intraday data for NVOL-NYSE starting at 2015-12-16 11:14:27 | 2015-12-16 11:14:35 HD Request # 14 | Timestamp of first Intraday data file record written: 2015-12-16 11:14:28 | 2015-12-16 11:14:35 Socket (17) | Shutdown and closed. | 2015-12-16 11:14:35 The network socket for historical data has been closed. | 2015-12-16 11:14:35 Chart #11 has tagged chart #3 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:36 Chart #11 has tagged chart #4 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:36 Chart #11 has tagged chart #3 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:36 Chart #11 has tagged chart #4 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:36 HD Request # 14 | Received 6 records from 2015-12-16 11:14:27 to 2015-12-16 11:14:32 (5.0 seconds) and wrote 5 records for NVOL-NYSE | 2015-12-16 11:14:36 Added 1 Time and Sales records to Intraday data file for NVOL-NYSE after download. | 2015-12-16 11:14:36 HD Request # 14 | Intraday download COMPLETE for NVOL-NYSE. Completion time: 1s. Unique request ID: 12 | 2015-12-16 11:14:36 Removed historical data download ID 12 | 2015-12-16 11:14:36 Real-time Intraday chart data file updates started for NVOL-NYSE | 2015-12-16 11:14:36 HD Request # 15 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2015-12-16 11:14:36 HD Request # 15 | Download start Date-Time: 2015-12-16 11:14:29.000 | 2015-12-16 11:14:36 HD Request # 15 | Using server: ds3.sierracharts.com port 10149 | 2015-12-16 11:14:36 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-12-16 11:14:36 Chart #23 has tagged chart #3 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:36 Chart #1 has tagged chart #3 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:36 F.US.EPH16 [C] [M] 15 Min #3 | Performing a full recalculation because it has been tagged. Chartbook: DAY.cht | 2015-12-16 11:14:36 Socket (18) | Connected. | 2015-12-16 11:14:36 HD Request # 15 | Sending historical data logon request message. | 2015-12-16 11:14:36 Chart #3 has tagged chart #4 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:36 Chart #3 has tagged chart #4 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:36 Chart #7 has tagged chart #3 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:36 HD Request # 15 | Requesting Intraday data. Start Date-Time: 2015-12-16 11:14:29. Record interval: 0. Symbol: TICK-NYSE | 2015-12-16 11:14:36 HD Request # 15 | Decompressing data. | 2015-12-16 11:14:36 HD Request # 15 | Receiving Intraday data for TICK-NYSE starting at 2015-12-16 11:14:29 | 2015-12-16 11:14:36 HD Request # 15 | Timestamp of first Intraday data file record written: 2015-12-16 11:14:30 | 2015-12-16 11:14:36 Socket (18) | Shutdown and closed. | 2015-12-16 11:14:36 The network socket for historical data has been closed. | 2015-12-16 11:14:36 HD Request # 15 | Received 4 records from 2015-12-16 11:14:29 to 2015-12-16 11:14:32 (3.0 seconds) and wrote 3 records for TICK-NYSE | 2015-12-16 11:14:36 Added 6 Time and Sales records to Intraday data file for TICK-NYSE after download. | 2015-12-16 11:14:36 HD Request # 15 | Intraday download COMPLETE for TICK-NYSE. Completion time: 0s. Unique request ID: 13 | 2015-12-16 11:14:36 Removed historical data download ID 13 | 2015-12-16 11:14:36 Real-time Intraday chart data file updates started for TICK-NYSE | 2015-12-16 11:14:36 F.US.EPH16 [C] [M] Rev. 3t #4 | Performing a full recalculation because it has been tagged. Chartbook: DAY.cht | 2015-12-16 11:14:36 F.US.EPH16 [C] [M] 15 Min #3 | Performing a full recalculation because it has been tagged. Chartbook: DAY.cht | 2015-12-16 11:14:36 Chart #3 has tagged chart #4 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:36 F.US.EPH16 [C] [M] Rev. 3t #4 | Performing a full recalculation because it has been tagged. Chartbook: DAY.cht | 2015-12-16 11:14:37 Requesting market depth updates for: F.US.EPH16 if supported. | 2015-12-16 11:14:38 SC Exchange Data | Clearing market depth for F.US.EPH16. | 2015-12-16 11:14:38 Chart #26 has tagged chart #6 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:43 Chart #26 has tagged chart #6 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:43 Chart #26 has tagged chart #6 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:43 F.US.EPH16 [C] [M] 950 Trades #6 | Performing a full recalculation because it has been tagged. Chartbook: DAY.cht | 2015-12-16 11:14:43 Chart #24 has tagged chart #3 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:46 Chart #24 has tagged chart #3 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:46 Chart #24 has tagged chart #3 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:46 F.US.EPH16 [C] [M] 15 Min #3 | Performing a full recalculation because it has been tagged. Chartbook: DAY.cht | 2015-12-16 11:14:46 Chart #3 has tagged chart #26 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:46 Chart #3 has tagged chart #4 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:46 Chart #3 has tagged chart #6 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:46 Chart #17 has tagged chart #24 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:46 Chart #17 has tagged chart #3 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:46 Chart #17 has tagged chart #24 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:46 Chart #17 has tagged chart #3 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:46 Chart #17 has tagged chart #24 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:46 Chart #17 has tagged chart #3 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:46 F.US.EPH16 [C] [M] Rev. 3t #4 | Performing a full recalculation because it has been tagged. Chartbook: DAY.cht | 2015-12-16 11:14:46 Chart #4 has tagged chart #6 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:46 F.US.EPH16 [C] [M] 950 Trades #6 | Performing a full recalculation because it has been tagged. Chartbook: DAY.cht | 2015-12-16 11:14:46 F.US.EPH16 [C] [M] 100 Trades #26 | Performing a full recalculation because it has been tagged. Chartbook: DAY.cht | 2015-12-16 11:14:46 Chart #26 has tagged chart #6 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:46 ES-201512-CME 30 Min #24 | Performing a full recalculation because it has been tagged. Chartbook: DAY.cht | 2015-12-16 11:14:47 Chart #24 has tagged chart #3 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:47 F.US.EPH16 [C] [M] 15 Min #3 | Performing a full recalculation because it has been tagged. Chartbook: DAY.cht | 2015-12-16 11:14:47 Chart #3 has tagged chart #26 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:47 Chart #3 has tagged chart #4 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:47 Chart #3 has tagged chart #6 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:47 F.US.EPH16 [C] [M] Rev. 3t #4 | Performing a full recalculation because it has been tagged. Chartbook: DAY.cht | 2015-12-16 11:14:47 Chart #4 has tagged chart #6 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:47 F.US.EPH16 [C] [M] 950 Trades #6 | Performing a full recalculation because it has been tagged. Chartbook: DAY.cht | 2015-12-16 11:14:47 F.US.EPH16 [C] [M] 100 Trades #26 | Performing a full recalculation because it has been tagged. Chartbook: DAY.cht | 2015-12-16 11:14:47 Chart #26 has tagged chart #6 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:47 Chart #22 has tagged chart #4 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:47 Chart #22 has tagged chart #4 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:47 Chart #22 has tagged chart #4 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:47 F.US.EPH16 [C] [M] Rev. 3t #4 | Performing a full recalculation because it has been tagged. Chartbook: DAY.cht | 2015-12-16 11:14:47 Chart #4 has tagged chart #6 for full recalculation. Chartbook: DAY.cht | 2015-12-16 11:14:48 F.US.EPH16 [C] [M] 950 Trades #6 | Performing a full recalculation because it has been tagged. Chartbook: DAY.cht | 2015-12-16 11:14:48 HTTP connection to ds01.ddfplus.com:80 (5) | Closed. No error. | 2015-12-16 11:15:35 HTTP connection to ds01.ddfplus.com:80 (5) | Shutdown and closed. | 2015-12-16 11:15:35 Chart #4 has tagged chart #6 for full recalculation. Chartbook: DAY.cht | 2015-12-16 12:21:14 F.US.EPH16 [C] [M] 950 Trades #6 | Performing a full recalculation because it has been tagged. Chartbook: DAY.cht | 2015-12-16 12:21:14 Chart #26 has tagged chart #6 for full recalculation. Chartbook: DAY.cht | 2015-12-16 12:21:15 Chart #24 has tagged chart #3 for full recalculation. Chartbook: DAY.cht | 2015-12-16 12:21:15 F.US.EPH16 [C] [M] 15 Min #3 | Performing a full recalculation because it has been tagged. Chartbook: DAY.cht | 2015-12-16 12:21:15 Chart #3 has tagged chart #26 for full recalculation. Chartbook: DAY.cht | 2015-12-16 12:21:15 Chart #3 has tagged chart #4 for full recalculation. Chartbook: DAY.cht | 2015-12-16 12:21:15 Chart #3 has tagged chart #6 for full recalculation. Chartbook: DAY.cht | 2015-12-16 12:21:15 F.US.EPH16 [C] [M] Rev. 3t #4 | Performing a full recalculation because it has been tagged. Chartbook: DAY.cht | 2015-12-16 12:21:15 Chart #4 has tagged chart #6 for full recalculation. Chartbook: DAY.cht | 2015-12-16 12:21:15 F.US.EPH16 [C] [M] 950 Trades #6 | Performing a full recalculation because it has been tagged. Chartbook: DAY.cht | 2015-12-16 12:21:15 F.US.EPH16 [C] [M] 100 Trades #26 | Performing a full recalculation because it has been tagged. Chartbook: DAY.cht | 2015-12-16 12:21:15 Chart #26 has tagged chart #6 for full recalculation. Chartbook: DAY.cht | 2015-12-16 12:21:16 F.US.EPH16 [C] [M] 950 Trades #6 | Performing a full recalculation because it has been tagged. Chartbook: DAY.cht | 2015-12-16 12:21:16 Date Time Of Last Edit: 2015-12-16 21:05:22
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[2015-12-16 21:08:49] |
cmet - Posts: 565 |
These are also not updating: F.US.EU6H16 F.US.DA6H16 F.US.EJYZ15 F.US.GC.EG16 F.US.TFEH16 |
[2015-12-16 21:20:49] |
Sierra Chart Engineering - Posts: 104368 |
Several of the symbols are CME symbols which are coming from the Sierra Chart Exchange Data feed: Mapping F.US.EU6H16 to 6EH16. Service code: cme | 2015-12-16 11:14:33
SC Exchange Data | Starting real-time market data updates for: 6EH16. ID: 11 | 2015-12-16 11:14:33 Let's focus on those first. You should not be having any trouble receiving data from the Sierra Chart Exchange Data Feed. Go to the F.US.EU6H16 chart and follow the steps in help topic 3.4 to confirm that no real-time data is actually being received: https://www.sierrachart.com/index.php?page=doc/helpdetails3.html#h3.4 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-12-16 21:45:57
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[2015-12-16 23:43:03] |
cmet - Posts: 565 |
So I loaded these symbols up directly in CQG and am noticing they are different symbols than the ones being shown to me in Sierra Chart. **Correction**, I see that CQG does use the F.US. as a prefix but it seems they are mapping to different symbols within CQG. For example in the 6E above Mapping F.US.EU6H16 to 6EH16
When loading this symbol directly in CQG, it is being mapped to EU6H6 Why is there a difference? Date Time Of Last Edit: 2015-12-16 23:48:20
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[2015-12-17 00:33:14] |
Sierra Chart Engineering - Posts: 104368 |
Do you have a question about this?: Mapping F.US.EU6H16 to 6EH16
Or some question about some other CQG program. You need to contact CQG about that. Not us. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: