Support Board
Date/Time: Thu, 26 Dec 2024 15:49:29 +0000
Gain Capital connection issue
View Count: 846
| [2015-12-15 15:52:20] |
| User996968 - Posts: 4 |
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I cant connect Sierra Chart to my Gian Capital account Here ERROR log: GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2015-12-15 15:51:35 OEC FIX Trading socket (0) | Resolved address prod.gainfutures.com to IP 64.94.37.222 | 2015-12-15 15:51:35 OEC FIX Trading socket (629) | Connected. | 2015-12-15 15:51:35 OEC FIX Trading socket (629) | Starting TLS 1.2 connection. | 2015-12-15 15:51:35 OEC FIX Trading socket (629) | SSL connection established. | 2015-12-15 15:51:36 OEC FIX Trading: Sending the Logon message. | 2015-12-15 15:51:36 OEC FIX Trading socket (629) | Closed. No error. | 2015-12-15 15:51:36 OEC FIX Trading socket (629) | SSL shutdown indicates not able to send 'close notify'. | 2015-12-15 15:51:36 OEC FIX Trading socket (629) | SSL has been shut down. | 2015-12-15 15:51:36 OEC FIX Trading socket (629) | SSL object has been freed. SSL state is now disconnected. | 2015-12-15 15:51:36 OEC FIX Trading socket (629) | Shutdown and closed. | 2015-12-15 15:51:36 OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-12-15 15:51:36 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-12-15 15:51:36 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-12-15 15:51:36 OEC FIX Trading: DisconnectFIX called. | 2015-12-15 15:51:36 Disconnected from Open E Cry. | 2015-12-15 15:51:36 Will reconnect to the server in 3.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-12-15 15:51:36 File >> Disconnect selected. | 2015-12-15 15:51:40 OEC FIX Trading: DisconnectFIX called. | 2015-12-15 15:51:40 Disconnected from Open E Cry. | 2015-12-15 15:51:40 |
| [2015-12-15 17:45:07] |
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Do you have a live trading account with Gain Capital/OEC? These are the relevant Message Log Lines: OEC FIX Trading: Sending the Logon message. | 2015-12-15 15:51:36 OEC FIX Trading socket (629) | Closed. No error. | 2015-12-15 15:51:36 For help with this, refer to: https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#ConnectionProblem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-12-15 19:03:18] |
| User996968 - Posts: 4 |
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No it demo account. To test service they provide.
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| [2015-12-15 19:17:44] |
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Therefore, set Global Settings >> Data/Trade Service Settings >> Connection Details >> Server to sim.gainfutures.com After this connect again with File >> Connect to Data Feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-12-15 19:21:32] |
| User996968 - Posts: 4 |
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Problem solved. Problem was in server name. For demo acc it sim.gainfutures.com instead prod.gainfutures.com
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| [2015-12-15 19:22:25] |
| User996968 - Posts: 4 |
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Thanx a lot. Merry Xmas to all of you! |
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