Support Board
Date/Time: Thu, 26 Dec 2024 15:32:49 +0000
What is the difference between Gate2Shop and DAL while buying Usage Credit time
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| [2015-12-15 00:36:35] |
| User592524 - Posts: 5 |
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Hello Support I added Usage Credit time for the first time using my credit card and noticed there were two options available, Gate2Shop (left-hand column and DAL on the right-hand column. What is the difference? After I paid using Gate2Shop, I noticed the receipt was from Cyprus, hope my credit card number is safe. I live in Canada, which option (using credit card) was better and will use that next time. WISHING EVERYONE AT SIERRA SUPPORT "A MERRY CHRISTMAS AND PROSPEROUS NEW YEAR TO YOU AND YOUR FAMILIES" Thank you and appreciate all your wonderful support from Sierra. I like the charting software as well. Cheers!!! |
| [2015-12-15 01:26:03] |
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Sierra Chart is not incorporated in the US, Canada or in an EU country. Payment processing choices to process the USD and EUR and settle in these currencies are limited especially if we want a good processing rate without getting taken advantage of with currency conversions which can push the rate up 8%. Gate 2 Shop which is owned by Safe Charge is one of the choices we use. They provide us the very lowest processing rate. Their card processing account is through Cyprus. They are licensed by Visa and MasterCard and as we understand Safe Charge is actually a public company. Having work with them, they do follow proper procedures and are actually quite strict about security. We have never known there to be any kind of breach of user card data. We also accept Dalpay which is in Iceland and uses a European bank for transactions. that is another choice you are welcome to use. We do pay a higher rate with them but the choice is available. And finally, we also use PayPal through Gate 2 Shop. Thank you and Merry Christmas as well. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-12-15 04:38:53
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