Support Board
Date/Time: Thu, 26 Dec 2024 12:43:28 +0000
Mouse wheel
View Count: 1701
[2015-12-13 01:51:36] |
User87197 - Posts: 65 |
Hi SC. Recently when i roll the mousewheel up or down - it's moving a chart forward or backwards by 2 candles instead of 1 candle. Do you know why this is? Many thanks
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[2015-12-13 01:55:54] |
Sierra Chart Engineering - Posts: 104368 |
Could be due to the Scroll Multiplier in Global Settings >> General Settings. Otherwise, it is specific to your individual system that Sierra Chart would not have control over. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2015-12-13 02:16:32] |
User87197 - Posts: 65 |
If I make the scroll multiplier 2 instead of one then it doubles the sensitivity as you'd expect. However if I change it to 0.5 it does not half the sensitivity. Does the field respond to fractional numbers? That would solve the issue if it's possible. Thanks,
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[2015-12-13 02:54:50] |
Sierra Chart Engineering - Posts: 104368 |
In this particular case .5 is not going to make any difference. You can use .5 but an example where this applies is when you are scrolling page by page using the scrollbar and then it scrolls half a page at a time. You have to look elsewhere for the solution because the problem is going to be with the scroll wheel implementation on your computer. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-12-13 02:55:23
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