Support Board
Date/Time: Thu, 26 Dec 2024 12:58:53 +0000
DX Mar '16, no market depth
View Count: 731
| [2015-12-11 05:32:42] |
| i960 - Posts: 360 |
|
What the title says.
|
| [2015-12-11 05:40:04] |
| |
|
Checking on this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-12-11 05:44:22] |
| |
|
Our servers are processing and transmitting market depth fine for this symbol. Reconnect to the data feed and see if you still have a problem. Also open the Market depth window through File >> Open Market Depth Window to see if there is depth there. You should also see a line in the Message Log indicating that market depth is being requested. Do you see this? Did it get rejected? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-12-11 05:45:15
|
| [2015-12-11 07:08:22] |
| i960 - Posts: 360 |
|
Things are fine after a market data disconnect/reconnect. I did pull up a market depth window while it was happening and saw nothing. I figured that something related to the ICE US feed was busted because all my other market data feeds were fine. Date Time Of Last Edit: 2015-12-11 07:09:59
|
To post a message in this thread, you need to log in with your Sierra Chart account: