Support Board
Date/Time: Thu, 26 Dec 2024 06:35:58 +0000
I can not access to AMP/TT account
View Count: 826
| [2015-12-10 14:38:40] |
| User368248 - Posts: 46 |
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Hello. I am receiving this message: Can you help me ? ( I already checked with ampfutures and they report me all its ok with account ) Thanks ####### AMP/TTNet | Connecting. | 2015-12-10 14:33:56 TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-12-10 14:33:56 TT FIX Data socket (4) | Connected. | 2015-12-10 14:33:56 TT FIX Data: Sending the Logon message. | 2015-12-10 14:33:56 TT FIX Data: Received a Logout message. Text = You are not allowed to log in at this time. A Forced Logoff has been applied to your user. | 2015-12-10 14:33:56 TT FIX Data: Sending a Logout message. Text = Received Logout message. | 2015-12-10 14:33:56 TT FIX Data socket (4) | Shutdown and closed. | 2015-12-10 14:33:56 TT FIX Data: Disconnected. | 2015-12-10 14:33:56 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-12-10 14:33:56 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-12-10 14:33:56 TT FIX Data: DisconnectFIX called. | 2015-12-10 14:33:56 TT FIX Trading: DisconnectFIX called. | 2015-12-10 14:33:56 |
| [2015-12-10 17:36:57] |
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Most certainly your account is not OK. The server is reporting this: TT FIX Data: Received a Logout message. Text = You are not allowed to log in at this time. A Forced Logoff has been applied to your user. | 2015-12-10 14:33:56 Contact your broker about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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