Support Board
Date/Time: Thu, 26 Dec 2024 07:08:37 +0000
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| [2015-12-09 12:43:58] |
| User830303 - Posts: 2 |
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hello Software version: 1307 | 2015-12-09 12:25:57 Uses Old Spreadsheets | 2015-12-09 12:25:57 Usage end date: 2016-01-05 | 2015-12-09 12:25:57 Enabled for: Advanced Features. | 2015-12-09 12:25:57 Enabled for: Advanced Features 2. | 2015-12-09 12:25:57 Enabled for: Sierra Chart Historical Data Service. | 2015-12-09 12:25:57 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-12-09 12:25:57 Current selected Data/Trading service: SC Forex Data (FXCM) | 2015-12-09 12:25:57 Chart Update Interval: 500 | 2015-12-09 12:25:57 Time Zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2015-12-09 12:25:57 2015-12-09 12:25:57 Local computer time | 2015-12-09 12:25:57 2015-12-09 12:25:57 Local computer time in UTC | 2015-12-09 12:25:57 2015-12-09 12:25:57 Local computer time in SC Time Zone | 2015-12-09 12:25:57 2015-12-09 12:25:57 Server time in UTC | 2015-12-09 12:25:57 Local computer UTC time and Server UTC time difference: 45 seconds. | 2015-12-09 12:25:57 Notice: Your computer's clock is off by 45 seconds. For help with this Date-Time issue, press the Send for Analysis button. | 2015-12-09 12:25:57 Program path: C:\SierraChart\ | 2015-12-09 12:25:57 Data Files path: C:\SierraChart\Data\ | 2015-12-09 12:25:57 OS Version Number: 6.2 | 2015-12-09 12:25:57 Locale Information: C | 2015-12-09 12:25:57 Checking for new symbol settings for fxcm | 2015-12-09 12:25:57 Symbol settings are up-to-date for fxcm | 2015-12-09 12:25:58 SC Forex Data (FXCM) | Connecting to the server ds4.sierracharts.com. Port 443 | 2015-12-09 12:26:02 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-12-09 12:26:02 Socket (5) | Connected. | 2015-12-09 12:26:02 SC Forex Data (FXCM) | Connected to server. | 2015-12-09 12:26:02 SC Forex Data (FXCM) | Sending logon request message. | 2015-12-09 12:26:02 SC Forex Data (FXCM) | Server Name: SC Realtime Server. | 2015-12-09 12:26:02 SC Forex Data (FXCM) | Server protocol version: 7. Client protocol version: 7 | 2015-12-09 12:26:02 SC Forex Data (FXCM) | Successfully connected. | 2015-12-09 12:26:02 SC Forex Data (FXCM) | Connected to data server. | 2015-12-09 12:26:02 SC Forex Data (FXCM) | Starting real-time market data updates for: DYY0. ID: 1 | 2015-12-09 12:26:37 HD Request # 2 | Downloading Historical Daily chart data for DYY0. Starting date: 2015-12-07. Service: fxcm | 2015-12-09 12:26:37 HD Request # 2 | Requesting historical Daily data for DYY0 starting at 2015-12-06 | 2015-12-09 12:26:37 SC Forex Data (FXCM) | Starting real-time market data updates for: XY0. ID: 2 | 2015-12-09 12:26:37 SC Forex Data (FXCM) | Starting real-time market data updates for: MXY0. ID: 3 | 2015-12-09 12:26:37 SC Forex Data (FXCM) | Starting real-time market data updates for: $DOWI. ID: 4 | 2015-12-09 12:26:37 Real-time data for symbol DYY0 is currently unavailable. | 2015-12-09 12:26:37 Real-time data for symbol XY0 is currently unavailable. | 2015-12-09 12:26:37 Real-time data for symbol MXY0 is currently unavailable. | 2015-12-09 12:26:37 Real-time data for symbol $DOWI is currently unavailable. | 2015-12-09 12:26:37 SC Forex Data (FXCM) | Starting real-time market data updates for: $IUXX. ID: 5 | 2015-12-09 12:26:37 SC Forex Data (FXCM) | Starting real-time market data updates for: $INX. ID: 6 | 2015-12-09 12:26:37 Real-time data for symbol $IUXX is currently unavailable. | 2015-12-09 12:26:37 HD Request # 2 | Receiving historical Daily data for DYY0 starting at 2015-12-07 | 2015-12-09 12:26:37 Writing historical Daily data for DYY0 to the file DYY0.dly | 2015-12-09 12:26:37 HD Request # 2 | Received 2 records from 2015-12-07 00:00:00 to 2015-12-08 00:00:00 (2.0 days) and wrote 2 records for DYY0 | 2015-12-09 12:26:37 HD Request # 2 | Daily download COMPLETE for DYY0. Completion time: 0s. Unique request ID: 1 | 2015-12-09 12:26:37 Removed historical data download ID 1 | 2015-12-09 12:26:37 HD Request # 3 | Downloading Historical Daily chart data for XY0. Starting date: 2015-12-07. Service: fxcm | 2015-12-09 12:26:37 HD Request # 3 | Requesting historical Daily data for XY0 starting at 2015-12-06 | 2015-12-09 12:26:37 Real-time data for symbol $INX is currently unavailable. | 2015-12-09 12:26:37 HD Request # 3 | Receiving historical Daily data for XY0 starting at 2015-12-07 | 2015-12-09 12:26:38 Writing historical Daily data for XY0 to the file XY0.dly | 2015-12-09 12:26:38 HD Request # 3 | Received 2 records from 2015-12-07 00:00:00 to 2015-12-08 00:00:00 (2.0 days) and wrote 2 records for XY0 | 2015-12-09 12:26:38 HD Request # 3 | Daily download COMPLETE for XY0. Completion time: 1s. Unique request ID: 2 | 2015-12-09 12:26:38 Removed historical data download ID 2 | 2015-12-09 12:26:38 HD Request # 4 | Downloading Historical Daily chart data for MXY0. Starting date: 2015-12-07. Service: fxcm | 2015-12-09 12:26:38 HD Request # 4 | Requesting historical Daily data for MXY0 starting at 2015-12-06 | 2015-12-09 12:26:38 HD Request # 4 | Receiving historical Daily data for MXY0 starting at 2015-12-07 | 2015-12-09 12:26:38 Writing historical Daily data for MXY0 to the file MXY0.dly | 2015-12-09 12:26:38 HD Request # 4 | Received 2 records from 2015-12-07 00:00:00 to 2015-12-08 00:00:00 (2.0 days) and wrote 2 records for MXY0 | 2015-12-09 12:26:38 HD Request # 4 | Daily download COMPLETE for MXY0. Completion time: 0s. Unique request ID: 3 | 2015-12-09 12:26:38 Removed historical data download ID 3 | 2015-12-09 12:26:38 HD Request # 5 | Downloading Historical Daily chart data for $DOWI. Starting date: 2015-12-07. Service: fxcm | 2015-12-09 12:26:38 HD Request # 5 | Requesting historical Daily data for $DOWI starting at 2015-12-06 | 2015-12-09 12:26:38 HD Request # 5 | Receiving historical Daily data for $DOWI starting at 2015-12-07 | 2015-12-09 12:26:38 Writing historical Daily data for $DOWI to the file $DOWI.dly | 2015-12-09 12:26:38 HD Request # 5 | Received 2 records from 2015-12-07 00:00:00 to 2015-12-08 00:00:00 (2.0 days) and wrote 2 records for $DOWI | 2015-12-09 12:26:38 HD Request # 5 | Daily download COMPLETE for $DOWI. Completion time: 0s. Unique request ID: 4 | 2015-12-09 12:26:38 Removed historical data download ID 4 | 2015-12-09 12:26:38 HD Request # 6 | Downloading Historical Daily chart data for $IUXX. Starting date: 2015-12-07. Service: fxcm | 2015-12-09 12:26:38 HD Request # 6 | Requesting historical Daily data for $IUXX starting at 2015-12-06 | 2015-12-09 12:26:38 HD Request # 6 | Receiving historical Daily data for $IUXX starting at 2015-12-07 | 2015-12-09 12:26:39 Writing historical Daily data for $IUXX to the file $IUXX.dly | 2015-12-09 12:26:39 HD Request # 6 | Received 2 records from 2015-12-07 00:00:00 to 2015-12-08 00:00:00 (2.0 days) and wrote 2 records for $IUXX | 2015-12-09 12:26:39 HD Request # 6 | Daily download COMPLETE for $IUXX. Completion time: 0s. Unique request ID: 5 | 2015-12-09 12:26:39 Removed historical data download ID 5 | 2015-12-09 12:26:39 HD Request # 7 | Downloading Historical Daily chart data for $INX. Starting date: 2015-12-07. Service: fxcm | 2015-12-09 12:26:39 HD Request # 7 | Requesting historical Daily data for $INX starting at 2015-12-06 | 2015-12-09 12:26:39 HD Request # 7 | Receiving historical Daily data for $INX starting at 2015-12-07 | 2015-12-09 12:26:39 Writing historical Daily data for $INX to the file $INX.dly | 2015-12-09 12:26:39 HD Request # 7 | Received 2 records from 2015-12-07 00:00:00 to 2015-12-08 00:00:00 (2.0 days) and wrote 2 records for $INX | 2015-12-09 12:26:39 HD Request # 7 | Daily download COMPLETE for $INX. Completion time: 0s. Unique request ID: 6 | 2015-12-09 12:26:39 Removed historical data download ID 6 | 2015-12-09 12:26:39 SC Forex Data (FXCM) | Starting real-time market data updates for: GER30. ID: 7 | 2015-12-09 12:27:11 Intraday data recording state for symbol GER30 is set to download 'Pending'. | 2015-12-09 12:27:11 HD Request # 8 | Downloading Intraday chart data for GER30 to the file GER30.scid. Service: fxcm | 2015-12-09 12:27:11 HD Request # 8 | Download start Date-Time: 2015-12-09 12:17:41.000 | 2015-12-09 12:27:11 HD Request # 8 | Using server: ds3.sierracharts.com port 10149 | 2015-12-09 12:27:11 SC Forex Data (FXCM) | Starting real-time market data updates for: US30. ID: 8 | 2015-12-09 12:27:11 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-12-09 12:27:11 Intraday data recording state for symbol US30 is set to download 'Pending'. | 2015-12-09 12:27:11 SC Forex Data (FXCM) | Starting real-time market data updates for: NAS100. ID: 9 | 2015-12-09 12:27:11 Intraday data recording state for symbol NAS100 is set to download 'Pending'. | 2015-12-09 12:27:11 SC Forex Data (FXCM) | Starting real-time market data updates for: SPX500. ID: 10 | 2015-12-09 12:27:11 Intraday data recording state for symbol SPX500 is set to download 'Pending'. | 2015-12-09 12:27:11 SC Forex Data (FXCM) | Starting real-time market data updates for: UK100. ID: 11 | 2015-12-09 12:27:11 Intraday data recording state for symbol UK100 is set to download 'Pending'. | 2015-12-09 12:27:11 SC Forex Data (FXCM) | Starting real-time market data updates for: FRA40. ID: 12 | 2015-12-09 12:27:11 Intraday data recording state for symbol FRA40 is set to download 'Pending'. | 2015-12-09 12:27:11 Socket (7) | Connected. | 2015-12-09 12:27:11 HD Request # 8 | Sending historical data logon request message. | 2015-12-09 12:27:11 HD Request # 8 | Requesting Intraday data. Start Date-Time: 2015-12-09 12:17:41. Record interval: 1. Symbol: GER30 | 2015-12-09 12:27:12 HD Request # 8 | Decompressing data. | 2015-12-09 12:27:12 HD Request # 8 | Receiving Intraday data for GER30 starting at 2015-12-09 12:17:41 | 2015-12-09 12:27:12 HD Request # 8 | Timestamp of first Intraday data file record written: 2015-12-09 12:17:41 | 2015-12-09 12:27:12 Socket (7) | Shutdown and closed. | 2015-12-09 12:27:12 The network socket for historical data has been closed. | 2015-12-09 12:27:12 HD Request # 8 | Received 208 records from 2015-12-09 12:17:41 to 2015-12-09 12:27:48 (10.1 minutes) and wrote 208 records for GER30 | 2015-12-09 12:27:12 HD Request # 8 | Intraday download COMPLETE for GER30. Completion time: 0s. Unique request ID: 7 | 2015-12-09 12:27:12 Removed historical data download ID 7 | 2015-12-09 12:27:12 Real-time Intraday chart data file updates started for GER30 | 2015-12-09 12:27:12 HD Request # 9 | Downloading Intraday chart data for US30 to the file US30.scid. Service: fxcm | 2015-12-09 12:27:12 HD Request # 9 | Download start Date-Time: 2015-12-09 12:17:44.000 | 2015-12-09 12:27:12 HD Request # 9 | Using server: ds5.sierracharts.com port 10149 | 2015-12-09 12:27:12 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-12-09 12:27:12 Socket (8) | Connected. | 2015-12-09 12:27:12 HD Request # 9 | Sending historical data logon request message. | 2015-12-09 12:27:12 HD Request # 9 | Requesting Intraday data. Start Date-Time: 2015-12-09 12:17:44. Record interval: 1. Symbol: US30 | 2015-12-09 12:27:13 HD Request # 9 | Decompressing data. | 2015-12-09 12:27:13 HD Request # 9 | Receiving Intraday data for US30 starting at 2015-12-09 12:17:44 | 2015-12-09 12:27:13 HD Request # 9 | Timestamp of first Intraday data file record written: 2015-12-09 12:17:44 | 2015-12-09 12:27:13 Socket (8) | Shutdown and closed. | 2015-12-09 12:27:13 The network socket for historical data has been closed. | 2015-12-09 12:27:13 HD Request # 9 | Received 183 records from 2015-12-09 12:17:44 to 2015-12-09 12:27:56 (10.2 minutes) and wrote 183 records for US30 | 2015-12-09 12:27:13 HD Request # 9 | Intraday download COMPLETE for US30. Completion time: 1s. Unique request ID: 8 | 2015-12-09 12:27:13 Removed historical data download ID 8 | 2015-12-09 12:27:13 Real-time Intraday chart data file updates started for US30 | 2015-12-09 12:27:13 HD Request # 10 | Downloading Intraday chart data for NAS100 to the file NAS100.scid. Service: fxcm | 2015-12-09 12:27:13 HD Request # 10 | Download start Date-Time: 2015-12-09 12:17:40.000 | 2015-12-09 12:27:13 HD Request # 10 | Using server: ds4.sierracharts.com port 10149 | 2015-12-09 12:27:13 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-12-09 12:27:13 Socket (9) | Connected. | 2015-12-09 12:27:13 HD Request # 10 | Sending historical data logon request message. | 2015-12-09 12:27:13 HD Request # 10 | Requesting Intraday data. Start Date-Time: 2015-12-09 12:17:40. Record interval: 1. Symbol: NAS100 | 2015-12-09 12:27:14 HD Request # 10 | Decompressing data. | 2015-12-09 12:27:14 HD Request # 10 | Receiving Intraday data for NAS100 starting at 2015-12-09 12:17:40 | 2015-12-09 12:27:14 HD Request # 10 | Timestamp of first Intraday data file record written: 2015-12-09 12:17:40 | 2015-12-09 12:27:14 Socket (9) | Shutdown and closed. | 2015-12-09 12:27:14 The network socket for historical data has been closed. | 2015-12-09 12:27:14 HD Request # 10 | Received 76 records from 2015-12-09 12:17:40 to 2015-12-09 12:27:49 (10.1 minutes) and wrote 76 records for NAS100 | 2015-12-09 12:27:14 HD Request # 10 | Intraday download COMPLETE for NAS100. Completion time: 0s. Unique request ID: 9 | 2015-12-09 12:27:14 Removed historical data download ID 9 | 2015-12-09 12:27:14 Real-time Intraday chart data file updates started for NAS100 | 2015-12-09 12:27:14 HD Request # 11 | Downloading Intraday chart data for SPX500 to the file SPX500.scid. Service: fxcm | 2015-12-09 12:27:14 HD Request # 11 | Download start Date-Time: 2015-12-09 12:17:18.000 | 2015-12-09 12:27:14 HD Request # 11 | Using server: ds3.sierracharts.com port 10149 | 2015-12-09 12:27:14 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-12-09 12:27:14 Socket (10) | Connected. | 2015-12-09 12:27:14 HD Request # 11 | Sending historical data logon request message. | 2015-12-09 12:27:14 HD Request # 11 | Requesting Intraday data. Start Date-Time: 2015-12-09 12:17:18. Record interval: 1. Symbol: SPX500 | 2015-12-09 12:27:14 HD Request # 11 | Decompressing data. | 2015-12-09 12:27:14 HD Request # 11 | Receiving Intraday data for SPX500 starting at 2015-12-09 12:17:18 | 2015-12-09 12:27:14 HD Request # 11 | Timestamp of first Intraday data file record written: 2015-12-09 12:17:18 | 2015-12-09 12:27:14 Socket (10) | Shutdown and closed. | 2015-12-09 12:27:14 The network socket for historical data has been closed. | 2015-12-09 12:27:14 HD Request # 11 | Received 48 records from 2015-12-09 12:17:18 to 2015-12-09 12:27:58 (10.7 minutes) and wrote 48 records for SPX500 | 2015-12-09 12:27:14 HD Request # 11 | Intraday download COMPLETE for SPX500. Completion time: 0s. Unique request ID: 10 | 2015-12-09 12:27:14 Removed historical data download ID 10 | 2015-12-09 12:27:14 Real-time Intraday chart data file updates started for SPX500 | 2015-12-09 12:27:14 HD Request # 12 | Downloading Intraday chart data for UK100 to the file UK100.scid. Service: fxcm | 2015-12-09 12:27:14 HD Request # 12 | Download start Date-Time: 2015-12-09 12:17:32.000 | 2015-12-09 12:27:14 HD Request # 12 | Using server: ds5.sierracharts.com port 10149 | 2015-12-09 12:27:14 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-12-09 12:27:14 Socket (11) | Connected. | 2015-12-09 12:27:14 HD Request # 12 | Sending historical data logon request message. | 2015-12-09 12:27:14 HD Request # 12 | Requesting Intraday data. Start Date-Time: 2015-12-09 12:17:32. Record interval: 1. Symbol: UK100 | 2015-12-09 12:27:15 HD Request # 12 | Decompressing data. | 2015-12-09 12:27:15 HD Request # 12 | Receiving Intraday data for UK100 starting at 2015-12-09 12:17:32 | 2015-12-09 12:27:15 HD Request # 12 | Timestamp of first Intraday data file record written: 2015-12-09 12:17:32 | 2015-12-09 12:27:15 Socket (11) | Shutdown and closed. | 2015-12-09 12:27:15 The network socket for historical data has been closed. | 2015-12-09 12:27:15 HD Request # 12 | Received 118 records from 2015-12-09 12:17:32 to 2015-12-09 12:27:48 (10.3 minutes) and wrote 118 records for UK100 | 2015-12-09 12:27:15 HD Request # 12 | Intraday download COMPLETE for UK100. Completion time: 1s. Unique request ID: 11 | 2015-12-09 12:27:15 Removed historical data download ID 11 | 2015-12-09 12:27:15 Real-time Intraday chart data file updates started for UK100 | 2015-12-09 12:27:15 HD Request # 13 | Downloading Intraday chart data for FRA40 to the file FRA40.scid. Service: fxcm | 2015-12-09 12:27:15 HD Request # 13 | Download start Date-Time: 2015-12-09 12:17:44.000 | 2015-12-09 12:27:15 HD Request # 13 | Using server: ds4.sierracharts.com port 10149 | 2015-12-09 12:27:15 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-12-09 12:27:15 Socket (12) | Connected. | 2015-12-09 12:27:15 HD Request # 13 | Sending historical data logon request message. | 2015-12-09 12:27:15 HD Request # 13 | Requesting Intraday data. Start Date-Time: 2015-12-09 12:17:44. Record interval: 1. Symbol: FRA40 | 2015-12-09 12:27:15 HD Request # 13 | Decompressing data. | 2015-12-09 12:27:15 HD Request # 13 | Receiving Intraday data for FRA40 starting at 2015-12-09 12:17:44 | 2015-12-09 12:27:15 HD Request # 13 | Timestamp of first Intraday data file record written: 2015-12-09 12:17:44 | 2015-12-09 12:27:15 Socket (12) | Shutdown and closed. | 2015-12-09 12:27:15 The network socket for historical data has been closed. | 2015-12-09 12:27:15 HD Request # 13 | Received 140 records from 2015-12-09 12:17:44 to 2015-12-09 12:27:58 (10.2 minutes) and wrote 140 records for FRA40 | 2015-12-09 12:27:15 HD Request # 13 | Intraday download COMPLETE for FRA40. Completion time: 0s. Unique request ID: 12 | 2015-12-09 12:27:15 Removed historical data download ID 12 | 2015-12-09 12:27:15 Real-time Intraday chart data file updates started for FRA40 | 2015-12-09 12:27:15 |
| [2015-12-09 16:33:06] |
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What is the problem or question that you have?
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