Support Board
Date/Time: Thu, 26 Dec 2024 04:24:58 +0000
slow download time
View Count: 838
| [2015-12-07 21:34:39] |
| User713273 - Posts: 409 |
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HD Request # 10 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2015-07-19 20:45:32 for AAPL-OPT-20151211-118-C-SMART-100-USD | 2015-12-07 20:56:24 HD Request # 10 | Message from IB: Historical Market Data Service error message:HMDS query returned no data: AAPL 151211C0011 besides lowering the amount of days to download, would there be another way to speed up download times? |
| [2015-12-07 22:59:53] |
| User713273 - Posts: 409 |
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Currently using SC data feed
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| [2015-12-07 23:38:05] |
| User713273 - Posts: 409 |
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would updating global system settings be required? http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings |
| [2015-12-08 01:44:47] |
| User713273 - Posts: 409 |
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Any help would be appreciated, my developer has a tight deadline. Thx again
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| [2015-12-08 02:58:53] |
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The Sierra Chart Exchange Data Feed does not provide options data. So this data comes from Interactive Brokers. You will need to follow the instructions here to reduce the amount of data downloaded: Interactive Brokers Trading Service: Slow Historical Data Downloading Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-12-08 02:59:58] |
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my developer has a tight deadline.
This does not make sense. Operating with a tight deadline when it comes to computer programming is very impractical and often unachievable.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-12-08 03:46:21] |
| User713273 - Posts: 409 |
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Yes, sorry for the rush I wanted to get the info to him before a flight. Both variables Set Download 5 Seconds Historical Intraday Data to False & Set the Maximum Historical Intraday Data to Download for both Non-Tick Data and 1 Tick Data to 15 days or less are currently being implemented. I do understand SC data feed does not provide option data, IB is currently our trading service provider while allowing support for SC data feed. Any other items I can check? |
| [2015-12-08 03:58:19] |
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If what you say above is correct, then reconnect to the data feed following these instructions here and no more than 15 days of historical data will be downloaded for the options: https://www.sierrachart.com/index.php?page=doc/doc_FileMenu.html#ProcedureToReconnect Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-12-08 04:05:38] |
| User713273 - Posts: 409 |
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Screenshot provides reference to variables. I will try reconnection. I wonder if using IBs paper trading account would disable us. |
image.png| [2015-12-08 04:08:58] |
| User713273 - Posts: 409 |
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Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2015-12-07 20:06:08 Received this message just know, might be on my end. Have you seen this before? |
| [2015-12-08 06:52:05] |
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The settings shown in post #9 are very efficient for historical data. There are no additional restrictions on an Interactive Brokers Paper Trading account relating to historical data that we are aware of. You will frequently see this message and it is informational and not relevant: Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1.
It relates to Trade Position data updates. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-12-08 06:53:28
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