Support Board
Date/Time: Thu, 26 Dec 2024 01:53:02 +0000
Duplicate bars after logging off then back on
View Count: 694
| [2015-12-03 18:10:29] |
| User937866 - Posts: 12 |
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I use a 610 tick chart for CL and 610 Volume chart for GC. Yesterday I logged off around 12:15 and back on an hour later. It appears some trade data was condensed or duplicated in several large/identical bars on the GC contract. I did the same log off today and came back with a similar instance on the CL contract. Reloading the charts does not resolve the issue. How can I resolve the issue and prevent further instances?
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| [2015-12-03 18:13:26] |
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Re-download the data by following the instructions in help topic 2.1.2: https://www.sierrachart.com/index.php?page=doc/helpdetails2.html#h2.1.2 Next time you see this post an image of the chart. Provide an image of the chart, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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