Support Board
Date/Time: Thu, 26 Dec 2024 01:55:34 +0000
IB CFD chart stops updating candlesticks
View Count: 765
| [2015-12-03 12:19:12] |
| User505707 - Posts: 17 |
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After I delete and download data..charts seems to update for brief period...then stops.. I see Bid and Ask lines moving, bar time remaining is working, but chart is not drawn. Symbol I use is GER30. Same happens on live trading and on Simulated. http://www.sierrachart.com/image.php?l=1449145052407.png |
| [2015-12-03 19:49:52] |
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Open a completely new chart for the GER30 symbol. Does it update in real time?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-12-04 08:49:03] |
| User505707 - Posts: 17 |
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Today is updating without problems. I opened new chart and that one updates, also chart which yesterday had issues is OK today.
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| [2015-12-04 09:16:04] |
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OK this is good. Most likely it was some temporary issue on the Interactive Brokers side.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-12-04 09:16:19
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