Support Board
Date/Time: Wed, 25 Dec 2024 18:49:11 +0000
Market data delayed
View Count: 913
| [2015-12-01 14:54:24] |
| User90285 - Posts: 12 |
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Hi, today my RT data is feed by IB but SC is set for SC Data feed. After the symbol I can see [CB] and not [M]. [M] is available only for TICK. Yesterday everything was fine and nothing changed... Thx Date Time Of Last Edit: 2015-12-01 15:48:02
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| [2015-12-01 16:00:34] |
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The Sierra Chart Exchange Data Feed was automatically deactivated for your account, as it did not have a sufficient Additional Account Balance at the renewal time. For more details, see: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#AutomaticManualDeactivation You can reactivate the Data Feed and exchanges following the steps here: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions Or let us know if you would like us to reactivate the Data Feed and Exchanges that you had active last month. Sierra Chart Support Date Time Of Last Edit: 2015-12-01 18:32:24
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| [2015-12-01 16:06:05] |
| User90285 - Posts: 12 |
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OK, my fault. I added credit to my account and please reactivate data feed.
Date Time Of Last Edit: 2015-12-01 16:08:28
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| [2015-12-01 16:12:03] |
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The Sierra Chart Exchange Data Feed and the 'Full CME Group (CME, CBOT, COMEX, NYMEX) for nonprofessional Trading accounts' exchange has been internally activated, and will be renewed. You need to restart Sierra Chart to access the exchange.
Sierra Chart Support |
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