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Date/Time: Wed, 25 Dec 2024 19:46:38 +0000



SC "Not Responding" when i try to plot a 10000t chart of GBPUSD

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[2015-12-01 09:38:31]
eugen - Posts: 2
It's stopping/freezing when its reaching 99% then it stays there for ever. I need to shut it down from Task Manager and restart. I am using the most most recent version but it did the same with a previous version (..29).
I use Windows 8.
imageScreenshot 2015-12-01 01.27.37.png / V - Attached On 2015-12-01 09:35:57 UTC - Size: 152.25 KB - 293 views
Attachment Deleted.
[2015-12-01 09:57:51]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to delete the data file for GBPUSD:

https://www.sierrachart.com/index.php?page=doc/doc_ChartDataFiles.html#DeletingChartDataFile

Run the Windows Error checking Tool on your drive.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-12-01 10:03:09]
eugen - Posts: 2
I managed to get rid of the issue by removing all the studies, changing the chart to desired 10,000t (or something else) then re-applying the studies and it works.
[2015-12-01 10:10:29]
Sierra Chart Engineering - Posts: 104368
OK therefore it is definitely caused by a study. One of the studies is using a lot of CPU usage.

But if you no longer have the problem maybe there was a particular study setting which was causing the problem that is no longer being used.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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