Support Board
Date/Time: Wed, 25 Dec 2024 19:46:38 +0000
SC "Not Responding" when i try to plot a 10000t chart of GBPUSD
View Count: 888
[2015-12-01 09:38:31] |
eugen - Posts: 2 |
It's stopping/freezing when its reaching 99% then it stays there for ever. I need to shut it down from Task Manager and restart. I am using the most most recent version but it did the same with a previous version (..29). I use Windows 8. |
Screenshot 2015-12-01 01.27.37.png / V - Attached On 2015-12-01 09:35:57 UTC - Size: 152.25 KB - 293 views Attachment Deleted. |
[2015-12-01 09:57:51] |
Sierra Chart Engineering - Posts: 104368 |
Follow the instructions here to delete the data file for GBPUSD: https://www.sierrachart.com/index.php?page=doc/doc_ChartDataFiles.html#DeletingChartDataFile Run the Windows Error checking Tool on your drive. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2015-12-01 10:03:09] |
eugen - Posts: 2 |
I managed to get rid of the issue by removing all the studies, changing the chart to desired 10,000t (or something else) then re-applying the studies and it works.
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[2015-12-01 10:10:29] |
Sierra Chart Engineering - Posts: 104368 |
OK therefore it is definitely caused by a study. One of the studies is using a lot of CPU usage. But if you no longer have the problem maybe there was a particular study setting which was causing the problem that is no longer being used. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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