Login Page - Create Account

Support Board


Date/Time: Wed, 25 Dec 2024 17:26:57 +0000



Extreme sluggishness/Freezing

View Count: 714

[2015-11-30 09:11:18]
Dom7364 - Posts: 257
Good morning,

I have been using a chartbook for some years, which has been working properly. I have not changed or added antyhing new to it, but suddenly, SC has become very unresponsive. Clicking on any menu, or right clicking on a chart, or clicking "Ok", "Apply" and antyhig else takes 10-20s to respond.

I have tried to delete some sheet, one by one, to see if one in particular was the cause of the problem but I can't pinpoint it.

I don't know what else to try but this is unusable as it is.

Thansk for the help.
[2015-11-30 09:21:22]
Sierra Chart Engineering - Posts: 104368
Refer to help topic 30:
http://www.sierrachart.com/index.php?page=doc/helpdetails30.html

All known reasons for this are documented.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-11-30 09:32:41]
Dom7364 - Posts: 257
If nothing has changed and it was working fine, why wold it suddenly stop working I wonder?

I have checked this page and can't see any possible reason within the list..Even with all Chartbooks close SC is the highest Memory consummer in Task Manager (489 996K)
Date Time Of Last Edit: 2015-11-30 09:35:19
[2015-11-30 10:10:28]
Sierra Chart Engineering - Posts: 104368
Start with just one single chart with a minimum of studies and see if you have a problem with that.

You need to start with a simple set up and gradually add to it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account