Support Board
Date/Time: Wed, 25 Dec 2024 18:26:25 +0000
Moving accounts from reseller account to standalone acount
View Count: 738
| [2015-11-29 20:34:47] |
| boogybren - Posts: 9 |
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We will have a number of people moving from one of your resellers (GreenChart) to their own standalone account without the custom studies available only to GreenChart subscribers. What is the best way to facilitate this move? Do they just need to open a new account and cancel the old? We want to make it as painless as possible for them. |
| [2015-11-29 23:04:47] |
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They will need to create their own direct account here: https://www.sierrachart.com/RegisterStep1.php After this they need to login using their existing installation of Sierra Chart with their new direct Account Name: Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name They then need to remove the studies from the chart they no longer have access to. This can be done by selecting Analysis >> Studies >> [select study] >> Remove. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-11-29 23:07:26
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