Support Board
Date/Time: Wed, 25 Dec 2024 17:45:02 +0000
No data downloaded for TYZ15
View Count: 840
| [2015-11-27 21:59:27] |
| Kefir - Posts: 34 |
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Hello, I wanted to analyze TY market so I tried to download data but... I assume I have the package that includes the data. Can you please check if there is everything OK on your side? Kind regards LOG below Software version: 1307 | 2015-11-27 21:51:55 Uses Old Spreadsheets | 2015-11-27 21:51:55 Usage end date: 2015-12-23 | 2015-11-27 21:51:55 Enabled for: Advanced Features. | 2015-11-27 21:51:55 Enabled for: Advanced Features 2. | 2015-11-27 21:51:55 Enabled for: Sierra Chart Historical Data Service. | 2015-11-27 21:51:55 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-11-27 21:51:55 Current selected Data/Trading service: SC Forex Data (FXCM) | 2015-11-27 21:51:55 Chart Update Interval: 500 | 2015-11-27 21:51:55 Time Zone: +00:00:00 (UTC+00) | 2015-11-27 21:51:55 2015-11-27 22:51:55 Local computer time | 2015-11-27 21:51:55 2015-11-27 21:51:55 Local computer time in UTC | 2015-11-27 21:51:55 2015-11-27 21:51:55 Local computer time in SC Time Zone | 2015-11-27 21:51:55 2015-11-27 21:51:55 Server time in UTC | 2015-11-27 21:51:55 Local computer UTC time and Server UTC time difference: 5 seconds. | 2015-11-27 21:51:55 Program path: C:\SierraChart\ | 2015-11-27 21:51:55 Data Files path: C:\SierraChart\Data\ | 2015-11-27 21:51:55 OS Version Number: 6.2 | 2015-11-27 21:51:55 Locale Information: C | 2015-11-27 21:51:55 Checking for new symbol settings for fxcm | 2015-11-27 21:51:55 Requesting symbol settings for fxcm. Overwrite = on. | 2015-11-27 21:51:57 Symbol settings received. | 2015-11-27 21:51:57 Processed received symbol settings | 2015-11-27 21:51:57 SC Forex Data (FXCM) | Connecting to the server ds4.sierracharts.com. Port 443 | 2015-11-27 21:52:00 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-11-27 21:52:00 Socket (4) | Connected. | 2015-11-27 21:52:01 SC Forex Data (FXCM) | Connected to server. | 2015-11-27 21:52:01 SC Forex Data (FXCM) | Sending logon request message. | 2015-11-27 21:52:01 SC Forex Data (FXCM) | Server Name: SC Realtime Server. | 2015-11-27 21:52:02 SC Forex Data (FXCM) | Server protocol version: 7. Client protocol version: 7 | 2015-11-27 21:52:02 SC Forex Data (FXCM) | Successfully connected. | 2015-11-27 21:52:02 SC Forex Data (FXCM) | Connected to data server. | 2015-11-27 21:52:02 Current selected Data/Trading service: SC Historical Data | 2015-11-27 21:52:14 Checking for new symbol settings for ddf | 2015-11-27 21:52:14 Socket (4) | Shutdown and closed. | 2015-11-27 21:52:14 SC Forex Data (FXCM) | Disconnected from the server. | 2015-11-27 21:52:14 SC Historical Data | Connected to data server. | 2015-11-27 21:52:14 SC Historical Data | Historical Intraday data will now be requested. | 2015-11-27 21:52:14 Requesting symbol settings for ddf. Overwrite = on. | 2015-11-27 21:52:18 Symbol settings received. | 2015-11-27 21:52:21 Processed received symbol settings | 2015-11-27 21:52:22 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\TYZ15.scid | 2015-11-27 21:52:25 SC Historical Data | Starting real-time market data updates for: TYZ15. ID: 1 | 2015-11-27 21:52:25 SC Historical Data | Subscribing to streaming market data in the service client is not supported. Symbol: TYZ15 | 2015-11-27 21:52:25 Intraday data recording state for symbol TYZ15 is set to download 'Pending'. | 2015-11-27 21:52:25 HD Request # 2 | Downloading Intraday chart data for TYZ15 to the file TYZ15.scid. Service: ddf | 2015-11-27 21:52:25 HD Request # 2 | Download start Date-Time: 2015-05-25 21:52:25.000 | 2015-11-27 21:52:25 HD Request # 2 | Requesting historical Intraday Minute data for TYZ15 starting at 2015-05-25 16:52:25 (Exchange time). | 2015-11-27 21:52:25 HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for TYZ15 | 2015-11-27 21:52:26 HD Request # 2 | Intraday download COMPLETE for TYZ15. Completion time: 0s. Unique request ID: 1 | 2015-11-27 21:52:26 Removed historical data download ID 1 | 2015-11-27 21:52:26 Real-time Intraday chart data file updates started for TYZ15 | 2015-11-27 21:52:26 |
| [2015-11-30 07:16:05] |
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Update Sierra Chart to the current version following the instructions here: http://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate In Global Settings >> Data/Trade Service Settings. Set the Service to "SC Data - All Services". We do not think you want the TY market because that is a pit market and apparently there is no data for it. You will want to use ZNZ15 instead Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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