Support Board
Date/Time: Wed, 25 Dec 2024 14:21:44 +0000
SC 1329. SC Forex Data (FXCM)
View Count: 902
| [2015-11-23 23:22:38] |
| Kiwi - Posts: 375 |
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I was getting real time updates to the charts but now, although it downloads on reconnection to the data service the update doesn't happen. Heres an example of disconnect and reconnect to a chart with one symbol. Am I doing something wrong here? File >> Disconnect selected. | 2015-11-24 09:19:20
SC Forex Data (FXCM) | Disconnected. | 2015-11-24 09:19:20 SC Forex Data (FXCM) | Connected to data server. | 2015-11-24 09:19:21 NOTICE: Not connected to Live trading account to receive CME real-time futures data. | 2015-11-24 09:19:21 SC Forex Data (FXCM) | Starting real-time market data updates for: EURCHF. ID: 1 | 2015-11-24 09:19:22 SC Forex Data (FXCM) | Subscribing to streaming market data in the service client is not supported. Symbol: EURCHF | 2015-11-24 09:19:22 Intraday data recording state for symbol EURCHF is set to download 'Pending'. | 2015-11-24 09:19:22 HD Request # 3 | Downloading Intraday chart data for EURCHF to the file EURCHF.scid. Service: fxcm | 2015-11-24 09:19:22 HD Request # 3 | Download start Date-Time: 2015-11-24 09:18:00.000 | 2015-11-24 09:19:22 HD Request # 3 | Using server: ds5.sierracharts.com port 10149 | 2015-11-24 09:19:22 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-11-24 09:19:23 Socket (5) | Connected. | 2015-11-24 09:19:23 HD Request # 3 | Sending historical data logon request message. | 2015-11-24 09:19:23 HD Request # 3 | Requesting Intraday data. Start Date-Time: 2015-11-24 09:18:00. Record interval: 60. Symbol: EURCHF | 2015-11-24 09:19:24 HD Request # 3 | Decompressing data. | 2015-11-24 09:19:24 HD Request # 3 | Receiving Intraday data for EURCHF starting at 2015-11-24 09:18:00 | 2015-11-24 09:19:24 HD Request # 3 | Timestamp of first Intraday data file record written: 2015-11-24 09:18:00 | 2015-11-24 09:19:24 Socket (5) | Shutdown and closed. | 2015-11-24 09:19:24 The network socket for historical data has been closed. | 2015-11-24 09:19:24 HD Request # 3 | Received 2 records from 2015-11-24 09:18:00 to 2015-11-24 09:19:01 (61.0 seconds) and wrote 2 records for EURCHF | 2015-11-24 09:19:24 HD Request # 3 | Intraday download COMPLETE for EURCHF. Completion time: 2s. Unique request ID: 2 | 2015-11-24 09:19:24 Removed historical data download ID 2 | 2015-11-24 09:19:24 Real-time Intraday chart data file updates started for EURCHF | 2015-11-24 09:19:24 Ù |
| [2015-11-23 23:28:56] |
| Kiwi - Posts: 375 |
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Reverted to 1296 and its working fine. Notes: Linux Mint Debian Edition. Wine 1.6.2. Edit Note for future readers: the solution below worked, thanks SC team. Date Time Of Last Edit: 2015-11-24 03:31:43
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| [2015-11-24 03:14:05] |
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Update the Symbol Settings as explained here: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateChartSettingsSteps Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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