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Date/Time: Wed, 25 Dec 2024 14:17:46 +0000



I changed my broker

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[2015-11-23 19:22:11]
User68117 - Posts: 65
Hello,

I changed my broker and I need to "Data / Trade Service Settings" to add an item AMP / Rithmic.
How to do it please?
Thank you
[2015-11-23 20:21:00]
Sierra Chart Engineering - Posts: 104368
There is nothing special to do.

You just need to set the Service to "Rithmic Trading". Here are instructions:
Rithmic Trading Platform Service: Setup Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-11-23 20:38:54]
User68117 - Posts: 65
AMP Futures me but was told that there is to discover bookmark AMP / Rithmic as you provide me say you have a permit.
Through the "Rithmic Trading" it's not working.
[2015-11-23 21:58:43]
Sierra Chart Engineering - Posts: 104368
If you have trouble connecting to Rithmic, provide a copy of the Message Log by following these instructions here:

https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-11-23 22:11:12]
User68117 - Posts: 65
Software version: 1309 | 2015-11-23 23:07:31
Uses New Spreadsheets | 2015-11-23 23:07:31
Usage end date: 2016-09-30 | 2015-11-23 23:07:31
Enabled for: Advanced Features. | 2015-11-23 23:07:31
Enabled for: Sierra Chart Historical Data Service. | 2015-11-23 23:07:31
Allow Support for Sierra Chart Data Feeds is disabled. | 2015-11-23 23:07:31
Current selected Data/Trading service: Rithmic Trading | 2015-11-23 23:07:31
Chart Update Interval: 500 | 2015-11-23 23:07:31
Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2015-11-23 23:07:31
2015-11-23 23:07:31 Local computer time | 2015-11-23 23:07:31
2015-11-23 22:07:31 Local computer time in UTC | 2015-11-23 23:07:31
2015-11-23 23:07:31 Local computer time in SC Time Zone | 2015-11-23 23:07:31
2015-11-23 22:07:31 Server time in UTC | 2015-11-23 23:07:31
Local computer UTC time and Server UTC time difference: 0 seconds. | 2015-11-23 23:07:31
Program path: C:\SierraChart2\ | 2015-11-23 23:07:31
Data Files path: C:\SierraChart2\Data\ | 2015-11-23 23:07:31
OS Version Number: 6.1 | 2015-11-23 23:07:31
Locale Information: C | 2015-11-23 23:07:31

Checking for new symbol settings for rim | 2015-11-23 23:07:31
Symbol settings are up-to-date for rim | 2015-11-23 23:07:31

Rithmic Trading | Port for executable: 61623 | 2015-11-23 23:07:36
Listening socket (164), port 61623 | Closed. | 2015-11-23 23:07:36
Rithmic Trading | Starting server: C:\SierraChart2\Rim\DTCBridge.exe | 2015-11-23 23:07:36
Rithmic Trading | Connecting to the server 127.0.0.1. Port 61623 | 2015-11-23 23:07:38
Socket (4) | Connected. | 2015-11-23 23:07:38
Rithmic Trading | Connected to server. | 2015-11-23 23:07:38
Rithmic Trading | Sending logon request message. | 2015-11-23 23:07:38
Rithmic Trading | Starting the connection process to data and trading service. | 2015-11-23 23:07:38
Rithmic Trading | Logging is enabled. Log file: C:\SierraChart2\Rim\Rithmic.log | 2015-11-23 23:07:38
Rithmic Trading | Connecting to Rithmic 01 US server. | 2015-11-23 23:07:38
File >> Disconnect selected. | 2015-11-23 23:08:38
Socket (4) | Shutdown and closed. | 2015-11-23 23:08:38
Rithmic Trading | Disconnected from the server. | 2015-11-23 23:08:38

Rithmic Trading | Bridge process is still running. | 2015-11-23 23:08:40
Rithmic Trading | Connecting to the server 127.0.0.1. Port 61623 | 2015-11-23 23:08:42
Socket (5) | Error received in OnConnect while connecting. Windows error code 10061: Spojení odmítnuto. | 2015-11-23 23:08:42
Socket (5) | Shutdown error. Unknown Windows error code 10058. | 2015-11-23 23:08:42 *
Socket (5) | Shutdown and closed. | 2015-11-23 23:08:42
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-11-23 23:08:42
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-11-23 23:08:42
Rithmic Trading | Disconnected from the server. | 2015-11-23 23:08:42
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-11-23 23:08:42

Rithmic Trading | Bridge process is still running. | 2015-11-23 23:08:44
Rithmic Trading | Connecting to the server 127.0.0.1. Port 61623 | 2015-11-23 23:08:46
Socket (6) | Error received in OnConnect while connecting. Windows error code 10061: Spojení odmítnuto. | 2015-11-23 23:08:46
Socket (6) | Shutdown error. Unknown Windows error code 10058. | 2015-11-23 23:08:46 *
Socket (6) | Shutdown and closed. | 2015-11-23 23:08:46
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-11-23 23:08:46
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-11-23 23:08:46
Rithmic Trading | Disconnected from the server. | 2015-11-23 23:08:46
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-11-23 23:08:46

Rithmic Trading | Bridge process is still running. | 2015-11-23 23:08:48
Rithmic Trading | Connecting to the server 127.0.0.1. Port 61623 | 2015-11-23 23:08:50
Socket (7) | Error received in OnConnect while connecting. Windows error code 10061: Spojení odmítnuto. | 2015-11-23 23:08:50
Socket (7) | Shutdown error. Unknown Windows error code 10058. | 2015-11-23 23:08:50 *
Socket (7) | Shutdown and closed. | 2015-11-23 23:08:50
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-11-23 23:08:50
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-11-23 23:08:50
Rithmic Trading | Disconnected from the server. | 2015-11-23 23:08:50
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-11-23 23:08:50
imageSnímek obrazovky 2015-11-23 v 23.08.14.png / V - Attached On 2015-11-23 22:10:59 UTC - Size: 150.79 KB - 331 views
[2015-11-23 22:19:09]
Sierra Chart Engineering - Posts: 104368
We do not recommend Rithmic because you are not running a standard Windows operating system. Rithmic does not use a direct connection. So it is not going to work in your case.

Have your broker set you up with CQG instead:
CQG Trading Platform Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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