Support Board
Date/Time: Wed, 25 Dec 2024 16:03:11 +0000
Sierra gets very slow at 14:30
View Count: 831
| [2015-11-19 14:49:41] |
| Sheldon Merriman - Posts: 28 |
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When 14:30 hits, my Sierra charts get very very slow. As I use price action to trade, I do need to see what price is doing right now. I cannot trade under these conditions, getting out of a trade for scratch when I could have taken profit from it due to not being able to see my charts in real time isn't the best experience. Please could you get back to me as soon as possible. Thanks |
| [2015-11-19 15:21:12] |
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Regarding the Easy Screen data feed, we are not observing a delay with it now. Do you still notice a delay? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-11-27 07:59:20] |
| Sheldon Merriman - Posts: 28 |
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Seems all good now, thanks for your help
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| [2015-11-27 08:06:28] |
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The problem was due to the futures spread contracts we added in which significantly increased the number of symbols being tracked on the server and then the Easy Screen data feed slowed down from the source. A second FIX connection will be provisioned on Monday and we will be setting that up dedicated for futures spreads. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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