Support Board
Date/Time: Wed, 25 Dec 2024 05:19:11 +0000
unmatched fill
View Count: 779
[2015-11-19 09:57:48] |
User415447 - Posts: 2 |
yesterday had an order filled while i temporarily lost internet connection. when i got t reconnected, order was filled but is showing on my trade activity as unmatched fill. it is not recording the loss on reports and now the balance shown by the report is incorrect. how can i fix this?
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[2015-11-19 10:16:51] |
Sierra Chart Engineering - Posts: 104368 |
Refer to the documentation here about this: https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#TradesTabUnmatchedFill Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2015-11-19 10:59:01] |
User415447 - Posts: 2 |
fixed. Thanks!!
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