Support Board
Date/Time: Wed, 25 Dec 2024 04:41:16 +0000
Service package 1
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| [2015-11-17 13:41:37] |
| User523790 - Posts: 3 |
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Hello, I have been using service package (SP) 1 for a long time. Although you currently offer only SP3 and SP5 I can still purchase SP1. I was wondering whether after buying SP3 or SP5 I can still go for SP1, thank you.
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| [2015-11-17 15:18:07] |
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Yes, you will be able to get back to package 1. But you will have to contact us to have your account Service Package downgraded. To change your Sierra Chart service package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on "Change Service Package". The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your usage time is adjusted. Sierra Chart Support Date Time Of Last Edit: 2015-11-17 17:21:24
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