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Date/Time: Wed, 25 Dec 2024 04:51:19 +0000



custom time periods beyond pre-release 1322 are destroyed

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[2015-11-15 21:27:18]
michelh - Posts: 159
i use many time frames
all pre-releases beyond version 1322 have reduced the number of custom time periods and my tool bars with all the time periods are erroneous
my 20 min period becomes my 10 day period etc
i have tried a few pre-releeases and always rolled back to 1322
please do not destroy the custom periods that were changed beyond 1322.
thanks
[2015-11-15 22:34:46]
Sierra Chart Engineering - Posts: 104368
We are checking on this now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-11-16 09:41:29]
Sierra Chart Engineering - Posts: 104368
We looked into this problem and we saw an ID mapping issue affecting Custom Bar Period Buttons 10 through 20.

This has now been solved. Update to prerelease 1326 following the instructions here:
https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate

If there any problems with your existing Custom Bar Period Buttons configurations having been changed, then you can restore an older copy of the Sierra Chart main configuration file (Sierra3.CFG) from the Backups folder in the folder that Sierra Chart installed to. You must do this when Sierra Chart is not running.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-11-16 16:10:00
[2015-11-16 11:55:31]
michelh - Posts: 159
fixed with 1326. thanks.

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