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Date/Time: Sun, 29 Dec 2024 15:38:50 +0000

How to Post a Message for Support

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[2015-11-12 15:25:46] #1 [Go To First Post]
User91670 - Posts: 29
I went to the package 5. returning to the package 3?

[2015-11-12 15:37:47] #2 [Go To First Post]
Sierra Chart - Max - Posts: 5770
Do you want us to change your Service Package to 3? Sierra Chart Support

[2015-11-12 15:47:39] #3 [Go To First Post]
User91670 - Posts: 29
Yes, Return package 3

[2015-11-12 15:51:02] #4 [Go To First Post]
Sierra Chart - Max - Posts: 5770
We have changed your Sierra Chart Service Package, please restart Sierra Chart. Sierra Chart Support

[2015-11-12 15:58:36] #5 [Go To First Post]
User91670 - Posts: 29
Thank you

[2016-05-16 07:57:56] #6 [Go To First Post]
User91670 - Posts: 29
Hi In history there 3 days sugar SBEN16


00-00-no 3 days.jpg / V - Attached On 2016-05-16 07:57:24 UTC - Size: 218.71 KB - 239 views

[2016-05-16 09:24:26] #7 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We now have this problem solved. Update the symbol settings as explained here: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps After that go to the chart and select Edit >>Delete All Data and Download Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-05-16 09:33:25] #8 [Go To First Post]
User91670 - Posts: 29
Ok Sugar works on Package 1? Turn me on Package 1

[2016-05-16 10:05:01] #9 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We do not recommend using service package 1. That service package has been discontinued. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-05-16 10:05:20

[2016-05-16 10:14:50] #10 [Go To First Post]
User91670 - Posts: 29
OK

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