Support Board
Date/Time: Tue, 24 Dec 2024 18:07:38 +0000
symbol is unknown with OEC
View Count: 729
[2015-11-10 16:36:39] |
natanibz - Posts: 135 |
Hello, with OEC there is sometimes a message on the chart that says "symbol is unknown" (YM, ES, or 6E) and the contract does not update . Sometimes i closed and restarted SC, and then it works ok. But now with 6E, it dosnt work. It does not update. Thanks. |
[2015-11-10 16:44:04] |
natanibz - Posts: 135 |
I have resolved. I had more than 5 products opened. I read the OEC page. Thanks |
[2015-11-10 18:47:45] |
Sierra Chart Engineering - Posts: 104368 |
For future reference, refer to this section here: https://www.sierrachart.com/index.php?page=doc/openecry.php#SymbolLimit Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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