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Date/Time: Sat, 23 Nov 2024 04:32:12 +0000



User Email Questions

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[2013-06-19 17:11:37]
Sierra Chart - Max - Posts: 5730

1) How is possible to expoport all tick data from contract month? I have open TFM3 and I can export only tick data from 2013-06-04 to today but TFM3 start 2013-03-21, so I need all data from this start day.
(In Data/Trade Service Settings is Max. Historical Intaday Days To Download: 93 day)
Also in chart I can not see 93 day history only from 2013-06-04.


2) New candle appears only when is closed. For exapmple in M1 chart I can see new last canle after 60 expiration second. I need see creating candle with every tick (or every second). How to do it?
(In Data/Trade Service Settings is Indraday Strorage Time Unit:1 Tick)

3) I have M15 window char but this chart do not show candles in last day - today. Could you tell me why?


Sierra Chart Support
[2013-06-19 17:13:21]
Sierra Chart - Max - Posts: 5730
1. Please refer to help topic 42 here:
https://www.sierrachart.com/index.php?l=doc/helpdetails42.html

You can only access the amount of data that the Data or Trading service you are using provides.

2. We never heard of this and you should not have such a problem. Please refer to help topic 3 here:

Http://www.sierrachart.com/index.php?l=doc/helpdetails3.html

Also, make sure you scrolled to the very end of the chart. Help topic 3 explains this.

3. Please refer to help topic 7 here:
https://www.sierrachart.com/index.php?l=doc/helpdetails7.html


Sierra Chart Support
Date Time Of Last Edit: 2013-06-22 19:51:57

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