Support Board
Date/Time: Tue, 24 Dec 2024 18:34:24 +0000
UNABLE TO GET DATA DOWNLOAD FOR DAX-201512-DTB
View Count: 908
| [2015-11-09 07:38:09] |
| User96696 - Posts: 2 |
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Technical Help Support Desk Hi there The date feed is from Interactivebrokers. The last day the chart was updated till 23 Oct @ 3:40am. Each time I tried to "delete and download date", the message was "download failed". However, the charts for the other contracts; namely ESTX50, GBL and GBM are current real time. Please help ! (please refer message log below). Thank you. Rogerfei ********************************************************************************************************************************************* Reloading all charts with filename: DAX-201512-DTB.scid | 2015-11-09 13:45:50 HD Request # 107 - Downloading Intraday chart data for DAX-201512-DTB to the file DAX-201512-DTB.scid. Service: ib | 2015-11-09 13:45:50 HD Request # 107 - Download start Date-Time: 2015-10-23 03:59:59.0 | 2015-11-09 13:45:50 HD Request # 107 - Requesting a total of 17 days and 39951 seconds. | 2015-11-09 13:45:50 HD Request # 107 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1422351. | 2015-11-09 13:45:50 HD Request # 107 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2015-10-24 03:49:59 for DAX-201512-DTB | 2015-11-09 13:45:50 HD Request # 107 - Message from IB: The contract description specified for DAX is ambiguous; you must specify the currency.. IB Error Code: 200. Request ID: 50. | 2015-11-09 13:45:50 HD Request # 107 - Error downloading historical Intraday data for DAX-201512-DTB. The symbol is unknown to the server. | 2015-11-09 13:45:50 HD Request # 107 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for DAX-201512-DTB | 2015-11-09 13:45:50 HD Request # 107 - Intraday download COMPLETE for DAX-201512-DTB. Completion time: 0s | 2015-11-09 13:45:50 Real-time Intraday chart data file updates started for DAX-201512-DTB | 2015-11-09 13:45:50 Message from IB: No historical data query found for ticker id:50. IB Error Code: 366. Request ID: 50. | 2015-11-09 13:45:50 Reloading all charts with filename: DAX-201512-DTB.scid | 2015-11-09 13:46:26 HD Request # 108 - Downloading Intraday chart data for DAX-201512-DTB to the file DAX-201512-DTB.scid. Service: ib | 2015-11-09 13:46:26 HD Request # 108 - Download start Date-Time: 2015-10-23 03:54:59.0 | 2015-11-09 13:46:26 HD Request # 108 - Requesting a total of 17 days and 40287 seconds. | 2015-11-09 13:46:26 HD Request # 108 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1422687. | 2015-11-09 13:46:26 HD Request # 108 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2015-10-24 03:44:59 for DAX-201512-DTB | 2015-11-09 13:46:26 HD Request # 108 - Message from IB: The contract description specified for DAX is ambiguous; you must specify the currency.. IB Error Code: 200. Request ID: 51. | 2015-11-09 13:46:26 HD Request # 108 - Error downloading historical Intraday data for DAX-201512-DTB. The symbol is unknown to the server. | 2015-11-09 13:46:26 HD Request # 108 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for DAX-201512-DTB | 2015-11-09 13:46:26 HD Request # 108 - Intraday download COMPLETE for DAX-201512-DTB. Completion time: 0s | 2015-11-09 13:46:26 Real-time Intraday chart data file updates started for DAX-201512-DTB | 2015-11-09 13:46:26 Message from IB: No historical data query found for ticker id:51. IB Error Code: 366. Request ID: 51. | 2015-11-09 13:46:26 Reloading all charts with filename: DAX-201512-DTB.scid | 2015-11-09 13:46:46 HD Request # 109 - Downloading Intraday chart data for DAX-201512-DTB to the file DAX-201512-DTB.scid. Service: ib | 2015-11-09 13:46:46 HD Request # 109 - Download start Date-Time: 2015-10-23 03:49:59.0 | 2015-11-09 13:46:46 HD Request # 109 - Requesting a total of 17 days and 40607 seconds. | 2015-11-09 13:46:46 HD Request # 109 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1423007. | 2015-11-09 13:46:46 HD Request # 109 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2015-10-24 03:39:59 for DAX-201512-DTB | 2015-11-09 13:46:46 HD Request # 109 - Message from IB: The contract description specified for DAX is ambiguous; you must specify the currency.. IB Error Code: 200. Request ID: 52. | 2015-11-09 13:46:46 HD Request # 109 - Error downloading historical Intraday data for DAX-201512-DTB. The symbol is unknown to the server. | 2015-11-09 13:46:46 HD Request # 109 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for DAX-201512-DTB | 2015-11-09 13:46:46 HD Request # 109 - Intraday download COMPLETE for DAX-201512-DTB. Completion time: 0s | 2015-11-09 13:46:46 Real-time Intraday chart data file updates started for DAX-201512-DTB | 2015-11-09 13:46:46 Message from IB: No historical data query found for ticker id:52. IB Error Code: 366. Request ID: 52. | 2015-11-09 13:46:46 Reloading all charts with filename: DAX-201512-DTB.scid | 2015-11-09 13:58:43 HD Request # 110 - Downloading Intraday chart data for DAX-201512-DTB to the file DAX-201512-DTB.scid. Service: ib | 2015-11-09 13:58:43 HD Request # 110 - Download start Date-Time: 2015-10-23 03:44:59.0 | 2015-11-09 13:58:43 HD Request # 110 - Requesting a total of 17 days and 41624 seconds. | 2015-11-09 13:58:43 HD Request # 110 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1424024. | 2015-11-09 13:58:43 HD Request # 110 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2015-10-24 03:34:59 for DAX-201512-DTB | 2015-11-09 13:58:43 HD Request # 110 - Message from IB: The contract description specified for DAX is ambiguous; you must specify the currency.. IB Error Code: 200. Request ID: 53. | 2015-11-09 13:58:43 HD Request # 110 - Error downloading historical Intraday data for DAX-201512-DTB. The symbol is unknown to the server. | 2015-11-09 13:58:43 HD Request # 110 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for DAX-201512-DTB | 2015-11-09 13:58:43 HD Request # 110 - Intraday download COMPLETE for DAX-201512-DTB. Completion time: 0s | 2015-11-09 13:58:43 Real-time Intraday chart data file updates started for DAX-201512-DTB | 2015-11-09 13:58:43 Message from IB: No historical data query found for ticker id:53. IB Error Code: 366. Request ID: 53. | 2015-11-09 13:58:43 Reloading all charts with filename: DAX-201512-DTB.scid | 2015-11-09 14:02:40 HD Request # 111 - Downloading Intraday chart data for DAX-201512-DTB to the file DAX-201512-DTB.scid. Service: ib | 2015-11-09 14:02:40 HD Request # 111 - Download start Date-Time: 2015-10-23 03:39:59.0 | 2015-11-09 14:02:40 HD Request # 111 - Requesting a total of 17 days and 42161 seconds. | 2015-11-09 14:02:40 HD Request # 111 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1424561. | 2015-11-09 14:02:40 HD Request # 111 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2015-10-24 03:29:59 for DAX-201512-DTB | 2015-11-09 14:02:40 HD Request # 111 - Message from IB: The contract description specified for DAX is ambiguous; you must specify the currency.. IB Error Code: 200. Request ID: 54. | 2015-11-09 14:02:40 HD Request # 111 - Error downloading historical Intraday data for DAX-201512-DTB. The symbol is unknown to the server. | 2015-11-09 14:02:40 HD Request # 111 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for DAX-201512-DTB | 2015-11-09 14:02:40 HD Request # 111 - Intraday download COMPLETE for DAX-201512-DTB. Completion time: 0s | 2015-11-09 14:02:40 Real-time Intraday chart data file updates started for DAX-201512-DTB | 2015-11-09 14:02:40 Message from IB: No historical data query found for ticker id:54. IB Error Code: 366. Request ID: 54. | 2015-11-09 14:02:40 Uploaded an image to the server. Request ID: 1 | 2015-11-09 15:24:55 Reloading all charts with filename: DAX-201512-DTB.scid | 2015-11-09 15:33:11 HD Request # 112 - Downloading Intraday chart data for DAX-201512-DTB to the file DAX-201512-DTB.scid. Service: ib | 2015-11-09 15:33:11 HD Request # 112 - Download start Date-Time: 2015-10-23 03:34:59.0 | 2015-11-09 15:33:11 HD Request # 112 - Requesting a total of 17 days and 47892 seconds. | 2015-11-09 15:33:11 HD Request # 112 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1430292. | 2015-11-09 15:33:11 HD Request # 112 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2015-10-24 03:24:59 for DAX-201512-DTB | 2015-11-09 15:33:11 HD Request # 112 - Message from IB: The contract description specified for DAX is ambiguous; you must specify the currency.. IB Error Code: 200. Request ID: 55. | 2015-11-09 15:33:12 HD Request # 112 - Error downloading historical Intraday data for DAX-201512-DTB. The symbol is unknown to the server. | 2015-11-09 15:33:12 HD Request # 112 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for DAX-201512-DTB | 2015-11-09 15:33:12 HD Request # 112 - Intraday download COMPLETE for DAX-201512-DTB. Completion time: 1s | 2015-11-09 15:33:12 Real-time Intraday chart data file updates started for DAX-201512-DTB | 2015-11-09 15:33:12 Message from IB: No historical data query found for ticker id:55. IB Error Code: 366. Request ID: 55. | 2015-11-09 15:33:12 ******************************************************************************************************************************************** |
| [2015-11-09 08:33:12] |
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There is a new symbol format to use for the DAX. This is documented here: Notice: New Interactive Brokers EUREX DAX Symbol Format Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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