Support Board
Date/Time: Tue, 24 Dec 2024 18:21:23 +0000
Error downloading historical Daily data for CLZ15. Historical data file not available for
View Count: 901
| [2015-11-09 03:02:15] |
| User847587 - Posts: 18 |
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Can't seem to get a chart to load up. Bill due in 3 days. Please help... CLZ15 Daily #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\CLZ15.dly | 2015-11-08 21:59:53 HD Request # 6 | Downloading Historical Daily chart data for CLZ15. Starting date: 1965-11-08. Service: nymex | 2015-11-08 21:59:54 HD Request # 6 | Using server: scdf2.sierracharts.com port 10149 | 2015-11-08 21:59:54 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2015-11-08 21:59:54 Socket (15) | Connected. | 2015-11-08 21:59:54 HD Request # 6 | Sending historical data logon request message. | 2015-11-08 21:59:54 HD Request # 6 | Requesting historical Daily data starting at 1965-11-08. | 2015-11-08 21:59:54 Socket (15) | Shutdown and closed. | 2015-11-08 21:59:54 The network socket for historical data has been closed. | 2015-11-08 21:59:54 HD Request # 6 | Error downloading historical Daily data for CLZ15. Historical data file not available for symbol. | 2015-11-08 21:59:54 HD Request # 6 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CLZ15 | 2015-11-08 21:59:54 HD Request # 6 | Daily download COMPLETE for CLZ15. Completion time: 0s. Unique request ID: 5 | 2015-11-08 21:59:54 Removed historical data download ID 5 | 2015-11-08 21:59:54 CLZ15 Daily #1 | Reloading chart. | 2015-11-08 21:59:54 CLZ15 Daily #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\CLZ15.dly | 2015-11-08 21:59:54 |
| [2015-11-09 05:08:47] |
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This is the result of a small change we made to support Historical Daily data for futures spread contracts which caused this unexpected problem in the case of when using the "SC Historical Data" service. We are fixing this now. However, if you restart Sierra Chart you will now get historical daily data for that symbol because we updated the symbol settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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