Support Board
Date/Time: Tue, 24 Dec 2024 17:47:28 +0000
Disconnection
View Count: 794
| [2015-11-07 15:32:56] |
| Richard Reyes - Posts: 98 |
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My automated trading system is on from Sunday evening until the following Friday afternoon. It runs day and night. I have an extensive battery powered backup system for my computer to eliminate any power surges or down time. I also have a dual band modem for Time Warner cable and AT&T DSL service thereby covering any weak signals. I am trying to cover every base possible to make sure that the system does not crash. My operating system does not have any sleep or down time programmed, therefore it is on constantly. No matter all the precautions, I still get up some mornings and find that my screens are blank, no Sierra Charts. Can someone explain to me what is happening so that I can control or eliminate this problem. Many Thanks.
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| [2015-11-07 20:11:17] |
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I still get up some mornings and find that my screens are blank, no Sierra Charts.
Exactly what do you mean by this? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-11-07 22:46:54] |
| Richard Reyes - Posts: 98 |
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When I go to sleep in the evening, the Sierra Charts are running, yet when I get up in the morning and take a look, the Sierra Charts have gone and I have a Microsoft 8 screen that is blank of any Sierra Charts. This does not happen every week day morning just maybe a couple of times a week. Please advise.
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| [2015-11-07 23:33:50] |
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This happens due to what is known as an "stack corruption". When that is encountered, Sierra Chart will just shutdown without any error message. If you are using ACSIL, then it would be caused by your custom study most likely. Refer to help topic 7.1: https://www.sierrachart.com/index.php?page=doc/helpdetails17.html#h17.1 It is extremely unlikely for this to be a bug within Sierra Chart itself. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-11-08 00:43:21] |
| Richard Reyes - Posts: 98 |
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What does the term "stack corruption" mean and how can I avoid encountering it? Many Thanks
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| [2015-11-08 00:47:22] |
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This is an example of a stack corruption: ExampleFunction() { //Define an array of variables within the function. This is created on the "stack" int IntegerArray[4] = {1, 2, 3, 4}; //The following line will corrupt the stack because it is accessing beyond the bounds of the array IntegerArray[4] = 10; } To rule out your custom studies as the problem, run Sierra Chart with "ACS Safe Mode" and see if you encounter the problem. Definitely you should not. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-11-08 00:48:12
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