Support Board
Date/Time: Tue, 24 Dec 2024 13:53:01 +0000
Downloading Continuous Contract Data
View Count: 887
[2015-11-03 17:02:33] |
tradernikki - Posts: 41 |
I'm having trouble downloading the back-adjusted continuous contract data. I'm connected through the OEC FIX and have followed the instruction in this page http://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html I've specified the start date to be 2010-1-1 for the ESZ5, but the chart only loaded from 2013-3-6 and stopped downloading What seems to be the problem? Thank you, Nikki |
[2015-11-03 17:41:00] |
Sierra Chart Engineering - Posts: 104368 |
Follow the instructions here to re-download the data: https://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html#ReDownloading If there still is a problem, then provide a copy of the Message Log by following these instructions here: http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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