Support Board
Date/Time: Tue, 24 Dec 2024 13:16:58 +0000
LMAX FIX API Demo Account
View Count: 5057
| [2015-11-02 17:47:03] |
| RobinHood - Posts: 3 |
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Hello, I have just downloaded a trial of Sierra Charts and I would like to try it with my LMAX FIX API demo account. I am not succeeding in connecting to my LMAX account. I even tried to set the server to fix-marketdata.london-demo.lmax.com, but it doesn't work. Can you please tell me how to test LMAX demo API account? Regards, |
| [2015-11-02 18:22:12] |
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Provide a copy of the Message Log by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-11-04 09:24:25] |
| RobinHood - Posts: 3 |
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Hello, I get this log when I try to connect using the LMAX tab: LMAX Trading | Connecting. | 2015-11-04 09:14:34 LMAX Trading | Connecting to Demo Trade server: fix-order.london-demo.lmax.com:443 | 2015-11-04 09:14:34 LMAX FIX Trading socket (0) | Resolved address fix-order.london-demo.lmax.com to IP 91.215.166.65 | 2015-11-04 09:14:34 LMAX FIX Trading socket (947) | Connected. | 2015-11-04 09:14:34 LMAX FIX Trading socket (947) | Starting TLS 1.0 connection. | 2015-11-04 09:14:34 LMAX FIX Trading socket (947) | SSL connection established. | 2015-11-04 09:14:35 LMAX FIX Trading: Sending the Logon message. | 2015-11-04 09:14:35 LMAX FIX Trading: Received a Logout message. Text = User not authorized | 2015-11-04 09:14:35 LMAX FIX Trading: Sending a Logout message. Text = Received Logout message. | 2015-11-04 09:14:35 LMAX FIX Trading socket (947) | SSL shutdown indicates not able to send 'close notify'. | 2015-11-04 09:14:35 LMAX FIX Trading socket (947) | SSL has been shut down. | 2015-11-04 09:14:35 LMAX FIX Trading socket (947) | SSL object has been freed. SSL state is now disconnected. | 2015-11-04 09:14:35 LMAX FIX Trading socket (947) | Shutdown and closed. | 2015-11-04 09:14:35 LMAX FIX Trading: Logged out and disconnected. | 2015-11-04 09:14:35 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-11-04 09:14:35 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-11-04 09:14:35 LMAX FIX Trading: DisconnectFIX called. | 2015-11-04 09:14:35 LMAX Trading | Disconnected from trade and market data servers. | 2015-11-04 09:14:35 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-11-04 09:14:35 And I get this log when I try to connect to the Universal FIX tab: Universal FIX | Connecting. | 2015-11-04 09:25:29 EasyScreen FIX | Connecting to fix-order.london-demo.lmax.com:443 | 2015-11-04 09:25:29 EasyScreen FIX socket (0) | Resolved address fix-order.london-demo.lmax.com to IP 91.215.166.65 | 2015-11-04 09:25:29 EasyScreen FIX socket (983) | Connected. | 2015-11-04 09:25:29 EasyScreen FIX: Sending the Logon message. | 2015-11-04 09:25:29 EasyScreen FIX socket (983) | Closed. No error. | 2015-11-04 09:25:29 EasyScreen FIX socket (983) | Shutdown and closed. | 2015-11-04 09:25:29 EasyScreen FIX: Socket connection was closed without any logout messages sent or received. | 2015-11-04 09:25:29 EasyScreen FIX: Disconnected. | 2015-11-04 09:25:29 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-11-04 09:25:29 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-11-04 09:25:29 EasyScreen FIX: DisconnectFIX called. | 2015-11-04 09:25:29 Universal FIX | Disconnected. | 2015-11-04 09:25:29 Will reconnect to the server in 3.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-11-04 09:25:29 What is my problem? Regards, Date Time Of Last Edit: 2015-11-04 09:26:02
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| [2015-11-04 09:38:48] |
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You need to contact LMAX and let them know the FIX server is providing this message: LMAX FIX Trading: Received a Logout message. Text = User not authorized | 2015-11-04 09:14:35 Provide them your username and verify your password and have them make sure that you are able to connect to the FIX server. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-11-04 10:08:45] |
| RobinHood - Posts: 3 |
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Ok, I have just called them. They told me that for FIX API on Demo I need a special authorization. The .NET/Java APIs don't need such authorizations, thats why I was surprised. Thanks for the support. |
| [2015-11-04 10:10:43] |
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Right, and it does not make sense.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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