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Date/Time: Tue, 24 Dec 2024 03:08:21 +0000



Charts on chartbooks disappear

View Count: 869

[2015-11-02 15:43:43]
madra - Posts: 109
Hello,
Charts on chartbooks suddenly were no more. I closed chart book and reopened and the charts were still missing. I will send you the log.
charlie
[2015-11-02 17:35:53]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to use a backup Chartbook:
https://www.sierrachart.com/index.php?page=doc/doc_Chartbooks.html#BackupChartbook

The Message Log will not be helpful for this unless it shows some problem with opening the Chartbook.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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