Support Board
Date/Time: Tue, 24 Dec 2024 17:50:01 +0000
OEC connection crash my server
View Count: 1265
[2015-11-08 21:06:15] |
User970210 - Posts: 84 |
How about I give you remote access to my VPS and you take look yourself.
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[2015-11-08 21:22:19] |
Sierra Chart Engineering - Posts: 104368 |
We can have a look, but we are 100% certain that the problem is not within Sierra Chart. It is an impossibility for Sierra Chart to cause an abnormal problem in an operating system. That is a problem with the system itself. That is 100% definite and that is something you must realize. If you are running into a system crash, something is wrong with the system itself or some other external cause. There is no doubt about that whatsoever. Send us the IP address, username and password using an account support ticket: https://www.sierrachart.com/usercp.php?page=SupportTickets Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-11-08 21:23:31
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[2015-11-08 21:24:48] |
User970210 - Posts: 84 |
that is fine. I will switch to another VPS. thanks anyway.
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