Support Board
Date/Time: Mon, 23 Dec 2024 23:18:44 +0000
Trade Window - serious issue
View Count: 883
[2015-10-23 18:14:41] |
Marek F - Posts: 244 |
I updated the Sierra Chart to latest version 1314. And if i change anything in the Trade Window (Buy Market, Quantity, Stop price, Stop Offset, etc... ), then occur a full recalculation. This is a serious problem for me, because if there is the full recalculation, then i lost a part of calculations from my study. |
[2015-10-23 18:28:04] |
Sierra Chart Engineering - Posts: 104368 |
This does not make sense and we cannot duplicate this problem. Provide us your Chartbook so we can test it. Here are the instructions to attach it: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile We need to know the Chart Number of the chart the Trade Window is associated with. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2015-10-23 19:27:23] |
Marek F - Posts: 244 |
The issue appears only if a chart with associated Trade Window has reference to another chart. And if there is the Chart Linking and there is checked the Trade Window in this another chart. In an attached file there is a simply chartbook (with only your study) that demonstrated this issue. The Trade Window is associated to chart #2. |
Issue-Chartbook.cht - Attached On 2015-10-23 19:23:39 UTC - Size: 51.67 KB - 333 views |
[2015-10-24 05:52:19] |
Sierra Chart Engineering - Posts: 104368 |
We have patched this problem but it reveals some additional issues with the recent changes to the Trade Window related to Trade Window Linking. So we have to do a lot more review and consideration and some additional changes. Update Sierra Chart with Help >> Download Prerelease. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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