Support Board
Date/Time: Mon, 23 Dec 2024 20:15:10 +0000
Cannot execute stock trades with IB
View Count: 871
| [2015-10-20 16:52:57] |
| Jagui - Posts: 19 Invalid SC Account Name. |
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When I try to buy apple shares, I get this error: Interactive Brokers | Symbol Error: Unknown symbol with ID 1570 is unknown, unavailable, or improperly formatted. | 2015-10-20 18:37:30 The symbol on the chart is: AAPL-STK-SMART/NASDAQ And I'm doing the trade with chart trade. The same happens if I try to buy an etf: Interactive Brokers | Symbol Error: Unknown symbol with ID 1571 is unknown, unavailable, or improperly formatted. | 2015-10-20 18:49:02 the symbol on the chart is in this case: IWM-STK-SMART/NYSE which is the ISHARES RUSSEL 2000 ETF. If I perform a symbol update from the server, I then get the same errors, but with different symbol IDs: Interactive Brokers | Symbol Error: Unknown symbol with ID 1572 is unknown, unavailable, or improperly formatted. | 2015-10-20 18:51:49 Interactive Brokers | Symbol Error: Unknown symbol with ID 1573 is unknown, unavailable, or improperly formatted. | 2015-10-20 18:51:55 Please help. Thank you. |
| [2015-10-20 17:59:10] |
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Change the symbol format to: AAPL-STK-SMART without that additional suffix you are using. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-10-20 20:22:28] |
| Jagui - Posts: 19 Invalid SC Account Name. |
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It worked, thank you.
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