Support Board
Date/Time: Sat, 23 Nov 2024 04:29:01 +0000
Scale Setting on Chart
View Count: 2972
| [2013-06-18 10:52:23] |
| teowinner - Posts: 16 |
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Hi Guys, Does anyone have this scale setting issue on the chart... I show 2 cut outs , one is originally set to scale value 20, suppose when closing the chart, using "save before close" should when reopen the same chart, the scale remains at value 20, right? But the scale changed to 3.1, pls see 2nd cut out.. Have to change manually to 20, it cannot remember the setting... try many times, still back to square one?? pls help to solve, thanks! |
 scalesetting.JPG / V - Attached On 2013-06-18 10:51:30 UTC - Size: 128.96 KB - 660 views scalesetting2.JPG / V - Attached On 2013-06-18 10:51:38 UTC - Size: 152.42 KB - 628 views |
| [2013-06-18 15:16:06] |
| Vergina Star - Posts: 9 |
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The settings for scale in my chart have always correctly saved. AT the bottom, Check "Constant Range with Auto-Center: Use Last Price Only. When the Scale Range is set to Constant Range Auto-Center , then when this option is enabled, the Last price of the last visible bar is the center point of the constant range scale. When this option is disabled, the center point of the constant range is the midpoint of the high and low of the last visible bar. http://www.sierrachart.com/index.php?l=doc/doc_Scaling.html#ScaleWindow |
| [2013-06-18 15:58:21] |
| teowinner - Posts: 16 |
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Try your settings, still the same... I had this issue when upgrade to the latest version, originally my charting had been using the past years with the same settings and does not have this issue. Please help! |
| [2013-06-18 16:29:37] |
| Vergina Star - Posts: 9 |
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In the first image. The scale is from 1387.0 to 1367.0. That is a 20 point constant range. What are you looking for it to do? I am on version 988. I made a change to the scale, saved the chartbook & closed it, when I reopened the chartbook it had the correct scale settings. I'm not sure what you are talking about. |
| [2013-06-19 01:28:59] |
| teowinner - Posts: 16 |
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Let me explain... In the first image , i had set the scale to 20, the candlesticks is small and can see all in the middle of chart. After saved and close, then open the same chart, the scale setting goes to 3.1, and the candlesticks spread all over the chart...The scale setting cannot set to what I want, instead it just auto set to any value once you re-open the chart. What I show now is a simple chart for problem solving, but there are over 10 studies and 50 overlays which I have not put in, since a simple chart had this scale issue is which I after upgrade to the latest version 988, I use back the older previous version, it is OK with my full chartings and scale settings are intact...I had been using this setups for the past 1 year why it happen now? pls advise! |
| [2013-06-19 01:42:28] |
| M5amhan - Posts: 468 |
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what version were you using before the upgrade? and are you talking about shutting down sierra or the chart when you say close the chart? Date Time Of Last Edit: 2013-06-19 01:44:01
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| [2013-06-19 02:47:25] |
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We tested what is described in post #1 and we could not duplicate the issue and we do not see why this would happen unless the symbol of the chart changes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-06-19 10:08:39] |
| teowinner - Posts: 16 |
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I would like to send you guys my cht copy to use on your system, it is a very small file, but i hope this can be of help...I set the scale to 30, but whenever I reopen it, the setting is not 30, some other values just reset it... my old version is 962....everything is OK now,as long I closed the chart and reopen from File>>Open Chartbook...or when shutting down sierra, the issue still there...headache... |
 scale.cht - Attached On 2013-06-19 10:07:12 UTC - Size: 31.06 KB - 620 views |
| [2013-06-19 10:13:41] |
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We now see the problem. It has to do with using the Continuous Futures Contract option. This will be resolved in the next release.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-06-19 13:24:33] |
| teowinner - Posts: 16 |
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That is very good, you guys are fast to solve this issue.... cheers! headache now gone....case closed. |
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