Support Board
Date/Time: Mon, 23 Dec 2024 17:28:36 +0000
demo to Teletrader not working
View Count: 1717
| [2015-10-13 18:46:57] |
| User757207 - Posts: 45 |
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I'm a Transact user of SC. I received a demo with account name/log-in to Teletrader. I downloaded a 2nd copy of SC and when I attempt to connect to Teletrader, I get "Your current service package does not support this function, select account control panel to change your package." I asked for an emergency activation of a couple days to check Teletrader out, so don't know what else there is to change. I filled-in under global settings the relevant Teletrader log-in stuff. What do I need to do to activate this demo (before it runs out)? I've been at this all morning to no avail. |
| [2015-10-13 19:07:06] |
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Your account was associated with Top Step Trader. This association has now been removed. Restart Sierra Chart. You will now be able to connect to TeleTrader. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-10-13 20:27:05] |
| User757207 - Posts: 45 |
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How do you get a symbols list for Teletrader? All I get is symbol not found, etc. |
| [2015-10-13 21:28:25] |
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Follow step 10 here for this: http://www.sierrachart.com/index.php?page=doc/TeleTrader.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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