Support Board
Date/Time: Sat, 23 Nov 2024 04:27:05 +0000
can't download data of today intraday session
View Count: 1636
| [2013-06-18 08:42:50] |
| User34947 - Posts: 42 |
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Hi, today I'm not able to retrieve the historical data of the intraday session. I am receiving only the current data when I am connected. I'm using v.989, TT as data feed, symbol FGBL 201309-Eurex. Message log says HD Request # 1 - Historical data for FGBL-201309-Eurex is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2013-06-18 10:15:38 HD Request # 1 - Received 0 records and wrote 0 records for FGBL-201309-Eurex | 2013-06-18 10:15:38 HD Request # 1 - Intraday download COMPLETE for FGBL-201309-Eurex | 2013-06-18 10:15:38 I tried to delete and download data, also reload and recalculate chart but it didn't work. I just wonder if it is a TT or SC problem. Thanks. http://www.sierrachart.com/image.php?l=137154477835.png |
| [2013-06-18 08:56:23] |
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Who is the broker you are trading with? This is not a TT issue. The market data comes from the particular broker's TT FIX adapter. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-06-18 08:59:41] |
| User34947 - Posts: 42 |
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Deep Discount Trading
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| [2013-06-18 19:55:50] |
| User34947 - Posts: 42 |
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My broker says that they are able to retreive intraday data on eurex symbols using SC+TT, so I really don't know where the problem can be. Still receiving the same message log HD Request # 1 - Received 0 records and wrote 0 records for FGBL-201309-Eurex | 2013-06-18 21:48:17 I also returned to an older versione (v.976) but it didn't work. Any ideas? |
| [2013-06-18 21:16:48] |
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We will contact your broker about this. For now there is no new historical data.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-06-18 21:17:34
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