Support Board
Date/Time: Mon, 23 Dec 2024 17:15:01 +0000
VERY URGENT Order line on the chart doesn't show up
View Count: 899
| [2015-10-13 14:53:24] |
| User687985 - Posts: 12 |
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Hi, The line of the order when i put it on the chart dont show up. It was working fine till today and i dont have any idea why the line disapear. I reuinstall last version pf sc platform but the problem remine. Can u help to resolve this problem? please give a look to the picture below |
Attachment Deleted.  line dont show up.jpg / V - Attached On 2015-10-13 14:53:20 UTC - Size: 56.77 KB - 275 views |
| [2015-10-13 19:16:48] |
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We have looked into this. And cannot reproduce this problem and it really makes no sense. Open a new chart for the same symbol. When that chart is active select Trade >>Chart Trade Mode On. Do you see the order line? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-10-13 19:24:52] |
| User687985 - Posts: 12 |
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no.i tried all the stuff u said but no change. still no line order . Date Time Of Last Edit: 2015-10-13 19:26:20
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Private File |
| [2015-10-13 19:47:12] |
| User687985 - Posts: 12 |
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hi again.i delete all sierra chart files from my computer and i install it again but still the same problem.it must be something really strange. this line order option is very very important for me. Thanks |
| [2015-10-13 20:29:59] |
| DarthSidious - Posts: 63 |
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Select the chart. Then click Trade menu. Is "Show Orders And Position" option selected?
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| [2015-10-13 20:44:37] |
| User687985 - Posts: 12 |
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yes its selected
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| [2015-10-13 21:20:32] |
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Honestly, this is the first time we have ever heard of anything like this and it really makes no sense at all. Regarding post #5, that is not the problem and that is not from Sierra Chart support. Go to Global Settings >> Graphics Settings. On the first tab scroll down the list to Chart Trading Order Line*. Make sure the Width is set to 2 and the Line Style is set to Solid for each of these objects. There are 8 objects which have to be checked. In the list you will also see Chart Trading Position Line*. Make sure the Width is set to 2 and the Line Style is set to Solid for the two position line objects. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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