Support Board
Date/Time: Mon, 23 Dec 2024 16:53:18 +0000
Slow Data
View Count: 824
| [2015-10-13 13:43:46] |
| User25244 - Posts: 123 |
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My charts have a intermittent lag of up to 4sec I am using SC data feed |
| [2015-10-13 17:22:12] |
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What is the symbol of the chart? Also disable the market depth features: https://www.sierrachart.com/index.php?page=doc/helpdetails4.html#h4.9 An issue like this most likely is from not having enough bandwidth on your side. Here is the all the information about this kind of problem: Prices / Data Falling Behind Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-10-13 17:22:56
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| [2015-10-13 17:38:26] |
| User25244 - Posts: 123 |
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es-201512
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| [2015-10-13 17:49:31] |
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And do you see a [M] after the symbol at the top of the chart?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-10-13 17:51:40] |
| User25244 - Posts: 123 |
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y
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| [2015-10-13 17:55:07] |
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OK this is good. Disable the market depth features: https://www.sierrachart.com/index.php?page=doc/helpdetails4.html#h4.9 An issue like this most likely is from not having enough bandwidth on your side. Here is the all the information about this kind of problem: Prices / Data Falling Behind Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-10-13 18:13:05] |
| User25244 - Posts: 123 |
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When I open up Data/Trade Service Settings IB (trading) is listed Is this correct if I have SC data?
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| [2015-10-13 18:32:45] |
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Yes, this is correct and the data feed is coming from the Sierra Chart Exchange Data Feed. This is explained here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#Integration Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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