Support Board
Date/Time: Mon, 23 Dec 2024 16:37:52 +0000
no data update on the chart
View Count: 781
| [2015-10-12 10:55:44] |
| User293865 - Posts: 13 |
|
i have v.1307 TRANSACT data service , and the chart freeze with no update? regards |
| [2015-10-12 16:10:46] |
| |
|
Refer to help topic 3: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart Provide a copy of the Message Log by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog Sierra Chart Support |
| [2015-10-12 19:36:52] |
| User293865 - Posts: 13 |
|
the message i got: "Timestamp is off by more than 3 minutes compared to local computer clock" but i didnt change my clock, and before all was ok? Date Time Of Last Edit: 2015-10-12 20:10:14
|
| [2015-10-12 20:35:09] |
| User293865 - Posts: 13 |
|
any advise sc?
|
| [2015-10-12 20:37:24] |
| |
|
This means your computer clock is not set correctly. Refer to help topic 38: Http://www.sierrachart.com/index.php?page=doc/helpdetails38.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: