Support Board
Date/Time: Sat, 23 Nov 2024 03:23:07 +0000
Did not automatically reconnect to Transact
View Count: 1768
| [2013-06-18 04:07:36] |
| Robbiec - Posts: 3 |
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I upgraded to v988 this weekend. I have "Reconnect on Failure" selected on DTS settings. Never had a problem with this before but today it did not reconnect after daily server shutdown, had to reconnect manually. Here's the log file - Transact Futures: Market data feed reported to be lost. | 2013-06-17 17:31:37 Socket closed. No error. | 2013-06-17 17:31:37 Connection to the service has been lost or not completed. | 2013-06-17 17:31:37 Transact Futures: Disconnected from the server. | 2013-06-17 17:31:37 SC Market Stats: Disconnected from the market data server. | 2013-06-17 17:31:37 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-06-17 17:31:37 GSP - Port for executable: 4045 | 2013-06-17 17:31:42 GSP - Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2013-06-17 17:31:42 GSP: Connecting to the server 127.0.0.1. Port 4045 | 2013-06-17 17:31:44 The network socket is connected. | 2013-06-17 17:31:44 GSP: Connected to server. Waiting to send data. | 2013-06-17 17:31:44 GSP Server Info - Server Name: TransactToSierraBridge. Server Version: 1.2.0.2. Provider Name: Transact Futures. | 2013-06-17 17:31:44 GSP - Server protocol version: 1. Client protocol version: 1. There is a protocol match. | 2013-06-17 17:31:44 Transact Futures: Sending logon request. | 2013-06-17 17:31:44 Transact Futures: Market data feed reported to be lost. | 2013-06-17 17:31:49 Transact Futures: Market data feed reported to be lost. | 2013-06-17 17:31:49 Transact Futures connection error: Communications Error | 2013-06-17 17:31:49 Transact Futures: Disconnected from the server. | 2013-06-17 17:31:49 GSP - Port for executable: 15566 | 2013-06-17 22:59:28 GSP - Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2013-06-17 22:59:28 GSP: Connecting to the server 127.0.0.1. Port 15566 | 2013-06-17 22:59:30 The network socket is connected. | 2013-06-17 22:59:30 GSP: Connected to server. Waiting to send data. | 2013-06-17 22:59:30 GSP Server Info - Server Name: TransactToSierraBridge. Server Version: 1.2.0.2. Provider Name: Transact Futures. | 2013-06-17 22:59:30 GSP - Server protocol version: 1. Client protocol version: 1. There is a protocol match. | 2013-06-17 22:59:30 Transact Futures: Sending logon request. | 2013-06-17 22:59:30 Transact Futures: Successfully connected. | 2013-06-17 22:59:32 Starting updates for: NQU3 | 2013-06-17 22:59:32 HD Request # 33 - Downloading Intraday chart data for NQU3 to the file NQU3.scid. Service: scsrv | 2013-06-17 22:59:32 HD Request # 33 - Starting date and time: 2013-06-17 17:14:52 | 2013-06-17 22:59:32 HD Request # 33 - Using server: ds3.sierracharts.com port 10049 | 2013-06-17 22:59:32 Starting updates for: ESU3 | 2013-06-17 22:59:32 Starting updates for: $NSHF | 2013-06-17 22:59:32 SC Market Stats: Connecting to the market data server. | 2013-06-17 22:59:32 Using server: ds4.sierracharts.com, port 443 | 2013-06-17 22:59:32 SC Market Stats - Local market data port: 0 | 2013-06-17 22:59:32 Starting updates for: $TICK | 2013-06-17 22:59:32 SC Market Stats: Connecting to the market data server. | 2013-06-17 22:59:32 Using server: ds5.sierracharts.com, port 443 | 2013-06-17 22:59:32 SC Market Stats - Local market data port: 0 | 2013-06-17 22:59:32 The network socket is connected. | 2013-06-17 22:59:32 HD Request # 33 - Requesting up to 180 days of Intraday data. | 2013-06-17 22:59:32 The network socket is connected. | 2013-06-17 22:59:32 SC Market Stats: Connected to market data server. Now authorizing. | 2013-06-17 22:59:32 SC Market Stats server: Connected. Subscribing to symbols. | 2013-06-17 22:59:32 Restarting real-time data updates for symbol: $NSHF | 2013-06-17 22:59:32 Restarting real-time data updates for symbol: $TICK | 2013-06-17 22:59:32 HD Request # 33 - Decompressing data. | 2013-06-17 22:59:32 HD Request # 33 - Receiving Intraday data for NQU3 starting at 2013-06-17 18:00:00 | 2013-06-17 22:59:32 HD Request # 33 - Timestamp of first Intraday data file record written: 2013-06-17 18:00:00 | 2013-06-17 22:59:32 Socket closed. No error. | 2013-06-17 22:59:33 HD Request # 33 - Received 1033 records from 2013-06-17 18:00:00 to 2013-06-17 22:59:10 (5.0 hours) and wrote 1033 records for NQU3 | 2013-06-17 22:59:33 HD Request # 33 - Intraday download COMPLETE for NQU3 | 2013-06-17 22:59:33 Real-time intraday chart data file updates started for NQU3 | 2013-06-17 22:59:33 HD Request # 35 - Downloading Intraday chart data for ESU3 to the file ESU3.scid. Service: scsrv | 2013-06-17 22:59:33 HD Request # 35 - Starting date and time: 2013-06-17 17:15:01 | 2013-06-17 22:59:33 HD Request # 35 - Using server: ds3.sierracharts.com port 10049 | 2013-06-17 22:59:33 The network socket is connected. | 2013-06-17 22:59:33 HD Request # 35 - Requesting up to 180 days of Intraday data. | 2013-06-17 22:59:33 HD Request # 35 - Decompressing data. | 2013-06-17 22:59:33 HD Request # 35 - Receiving Intraday data for ESU3 starting at 2013-06-17 18:00:00 | 2013-06-17 22:59:33 HD Request # 35 - Timestamp of first Intraday data file record written: 2013-06-17 18:00:00 | 2013-06-17 22:59:33 Socket closed. No error. | 2013-06-17 22:59:33 HD Request # 35 - Received 5528 records from 2013-06-17 18:00:00 to 2013-06-17 22:59:19 (5.0 hours) and wrote 5528 records for ESU3 | 2013-06-17 22:59:33 HD Request # 35 - Intraday download COMPLETE for ESU3 | 2013-06-17 22:59:33 Real-time intraday chart data file updates started for ESU3 | 2013-06-17 22:59:33 HD Request # 37 - Downloading Intraday chart data for $NSHF to the file $NSHF.scid. Service: scsrv | 2013-06-17 22:59:33 HD Request # 37 - Starting date and time: 2013-06-17 17:29:59 | 2013-06-17 22:59:33 HD Request # 37 - Using server: ds4.sierracharts.com port 10049 | 2013-06-17 22:59:33 The network socket is connected. | 2013-06-17 22:59:33 HD Request # 37 - Requesting up to 180 days of Intraday data. | 2013-06-17 22:59:33 HD Request # 37 - Decompressing data. | 2013-06-17 22:59:34 HD Request # 37 - Receiving Intraday data for $NSHF starting at 2013-06-17 17:29:59 | 2013-06-17 22:59:34 HD Request # 37 - Timestamp of first Intraday data file record written: 2013-06-17 17:29:59 | 2013-06-17 22:59:34 Socket closed. No error. | 2013-06-17 22:59:34 HD Request # 37 - Received 16 records from 2013-06-17 17:29:59 to 2013-06-17 19:49:59 (2.3 hours) and wrote 16 records for $NSHF | 2013-06-17 22:59:34 HD Request # 37 - Intraday download COMPLETE for $NSHF | 2013-06-17 22:59:34 Real-time intraday chart data file updates started for $NSHF | 2013-06-17 22:59:34 HD Request # 39 - Downloading Intraday chart data for $TICK to the file $TICK.scid. Service: scsrv | 2013-06-17 22:59:34 HD Request # 39 - Starting date and time: 2013-06-17 16:04:57 | 2013-06-17 22:59:34 HD Request # 39 - Using server: ds5.sierracharts.com port 10049 | 2013-06-17 22:59:34 The network socket is connected. | 2013-06-17 22:59:34 HD Request # 39 - Requesting up to 180 days of Intraday data. | 2013-06-17 22:59:34 HD Request # 39 - Decompressing data. | 2013-06-17 22:59:34 HD Request # 39 - Receiving Intraday data for $TICK starting at 2013-06-17 16:04:57 | 2013-06-17 22:59:34 HD Request # 39 - Timestamp of first Intraday data file record written: 2013-06-17 16:04:57 | 2013-06-17 22:59:34 Socket closed. No error. | 2013-06-17 22:59:34 HD Request # 39 - Received 3 records from 2013-06-17 16:04:57 to 2013-06-17 16:04:59 (2.0 seconds) and wrote 3 records for $TICK | 2013-06-17 22:59:34 HD Request # 39 - Intraday download COMPLETE for $TICK | 2013-06-17 22:59:34 Real-time intraday chart data file updates started for $TICK | 2013-06-17 22:59:34 |
| [2013-06-18 04:24:39] |
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This is because at this point: Transact Futures connection error: Communications Error | 2013-06-17 17:31:49 Transact Futures: Disconnected from the server. | 2013-06-17 17:31:49 TransAct sent a command saying not to reconnect. So we are just following what they are specifying. Please contact your broker about this, advise them as to what you would like and then they can forward it to TransAct engineering and they can make the change. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-06-18 04:25:14
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