Login Page - Create Account

Support Board


Date/Time: Sat, 23 Nov 2024 03:53:59 +0000



Lost Access to Custom Studies

View Count: 1552

[2013-06-18 01:51:04]
cxr888 - Posts: 2
I had some custom studies installed (TTM, Hubert Senters custom studies) and since upgrading to the newest version (first 987 then 989) they are no longer available.

Under 'Add Custom Study' the custom study is not there.

For the charts that already had the custom study, I only see '1: Custom DLL Study. ID: 1' with no meaningful parameters.

I do not recall the earlier version where it had been working but it was with the upgrade that was available on May 31st.

I attempt to reinstall both sets of studies and, while the installs were successful, the study is still not recognized in Sierra Charts.

Thanks.


[2013-06-18 02:39:17]
Sierra Chart Engineering - Posts: 104368
Please follow the instructions here:
Notice: Required Location of DLL files
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account