Support Board
Date/Time: Sat, 23 Nov 2024 03:30:48 +0000
Can't Use 2nd Computer After Version 988 Upgrade
View Count: 1681
| [2013-06-17 23:31:15] |
| BobD - Posts: 9 |
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I've just upgraded to version 988 and seem to have lost the ability to use Sierra Charts on two systems at the same time. When I try to open Sierra on 2nd computer, I get a message box stating that I've exceeded the number of allowed systems. This configuration has been working just fine for several months, and the problem has persisted for about half an hour.
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| [2013-06-17 23:47:26] |
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Your account is limited to one system. It relates to the discount you receive through your broker. You will need to pay the regular price to use 2 systems. Please let us know if you would like your account to be on the regular price.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-06-17 23:47:43
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| [2013-06-18 02:21:01] |
| BobD - Posts: 9 |
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Well then I'm regretting upgrading to the new version because I lost capability.
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| [2013-06-18 02:41:04] |
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This restriction applies to all versions. The restriction just was disabled for a while for some testing.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-06-18 02:41:39
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