Login Page - Create Account

Support Board


Date/Time: Mon, 23 Dec 2024 14:35:59 +0000



Time difference between computers and exchanges

View Count: 1563

[2015-10-06 15:16:22]
User59482 - Posts: 14
I run a desktop computer as well as a laptop computer. There is an approximately 8 second difference on the Transact chart time between the 2 computers. I am using the same time frame for the charts. The time clock count at the top of the charts is definitely not the same between the 2 computers. It is off by the same amount in both simulation mode and live mode. Consequently, the intraday charts are quite different, and obviously not synchronized with the exchange time. How can I calibrate the chart times to coincide exactly with the time of the exchanges?
The computers are set to automatically adjust the time from the same internet time server.
Thank-you
[2015-10-06 16:53:33]
Sierra Chart Engineering - Posts: 104368
Based upon what you describe your computer's clock is not set accurately.

Refer to help topic 38:
http://www.sierrachart.com/index.php?page=doc/helpdetails38.html

Check both of the clocks.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-10-06 21:19:53]
User59482 - Posts: 14
I have set them both to the same internet time server and on automatic, and have updated them both but they were still out of sync 8 seconds. I then changed the seconds manually so they now match. But did I change the time to match the exchange? I don't know because all I did is match the computer's clock to the sierra chart clock. How do I know what the exact time is at the exchanges? Is there some way of seeing the clock at the exchange, so I can see my computers clock as compared to the exchanges clock?
Thank-you
[2015-10-07 03:54:09]
Sierra Chart Engineering - Posts: 104368
The clock you see on the title bar of Sierra Chart is derived from your local computer clock.

We recommend going to a website that displays the current time to determine the actual time. Obviously the exchanges will use the actual time.

Have a look at:
http://www.timeanddate.com/
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-10-07 03:55:09
[2015-10-07 15:16:07]
User59482 - Posts: 14
Ok. I was hoping to find a way to see or even synchronize my computer with the clock at the exchanges, but this will do. I can do it manually using the timeanddate site. Thanks for your help

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account