Support Board
Date/Time: Mon, 23 Dec 2024 13:13:57 +0000
Wrong package selected
View Count: 943
| [2015-10-02 20:11:40] |
| User711883 - Posts: 7 |
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Hello, I trade futures and not currencies, I have mistakenly selected the Real Time and Historical Forex and CFD Data Service instead of Sierra Chart Real-Time and Historical Exchange Data Feed Can I pay the extra and switch over? Many thanks |
| [2015-10-02 20:16:33] |
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The Real Time and Historical Forex and CFD Data Service is included with all Sierra Chart service packages. So it is not something that you would select. Who is your futures broker? For the reason why we ask this question, refer to: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#CME Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-10-02 21:05:29] |
| User711883 - Posts: 7 |
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Hello, This is the package I would like Sierra Chart Real-Time and Historical Exchange Data Feed but I think it requires a trading account, I only require a data feed not a trading account. Thanks |
| [2015-10-03 00:49:10] |
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If you require real-time futures data, this can be expensive. For what exchanges do need real-time futures data for? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-10-03 08:56:39] |
| User711883 - Posts: 7 |
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Hi, I need it for CME Thanks Stewart |
| [2015-10-03 22:07:53] |
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We wish this were easy. And we did not have to ask so many questions but the exchanges make this difficult. For what particular futures markets/symbols did you require real-time data for? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-10-04 14:15:48] |
| User711883 - Posts: 7 |
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Hi, I was looking to trade eurusd (6E) on the CME exchange. Thanks |
| [2015-10-04 19:47:15] |
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If you need real-time data for that symbol, the minimum cost for the data feed will be about 130 USD in addition to what you pay for Sierra Chart. There is a reduced Chicago Mercantile Exchange fee for this symbol for 40 USD a month but we do not support it in Sierra Chart. But if you have a trading account with a supported trading service the exchange fee goes down to 3.25 USD per month If you would like a refund for Sierra Chart, please let us know. Our we can extend your account usage time until you decide what to do. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-10-04 19:53:55
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