Support Board
Date/Time: Mon, 23 Dec 2024 11:24:50 +0000
Duplicate Chart not updating
View Count: 1139
| [2015-10-02 17:39:53] |
| John M - Posts: 171 |
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I have working charts for CL futures that work fine. The chart was duplicated and a new symbol,ERX, was selected. This chart does not update. I'm using the SC data feed. The pictures were taken within a minute of each other. I have tried loading other stocks/equities and they don't update. The futures charts do. I'm stumped, what's going on ? Thank you from the newbie. |
 chart 1 source.JPG / V - Attached On 2015-10-02 17:38:25 UTC - Size: 106.56 KB - 313 views chart duplicate ERX.JPG / V - Attached On 2015-10-02 17:38:45 UTC - Size: 91.88 KB - 299 views |
| [2015-10-02 17:57:24] |
| John M - Posts: 171 |
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updated pictures with the clock visible. ERX chart not updating
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| chart 1 source b.JPG / V - Attached On 2015-10-02 17:56:43 UTC - Size: 112.43 KB - 309 views chart duplicate ERX b.JPG / V - Attached On 2015-10-02 17:57:11 UTC - Size: 103.52 KB - 316 views |
| [2015-10-02 17:58:09] |
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Would you like to get the stock/equities data from the Sierra Chart Exchange Data Feed? That would be the most reliable way.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-10-02 18:03:42] |
| John M - Posts: 171 |
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I thought I had that. I don't ? Sorry to be such a newbie, but at least I admit it :) |
| [2015-10-02 18:13:12] |
| John M - Posts: 171 |
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Shouldn't this package be giving the data for stocks/equities ??
Date Time Of Last Edit: 2015-10-02 18:26:11
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Private File |
| [2015-10-02 18:25:49] |
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There is also the 10.50 USD per month exchange fee that has to be paid. Press the Activate/Deactivate Exchanges button on that page and activate the US Equities exchange. You will also have to complete the exchange agreements . Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-10-02 18:27:42
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| [2015-10-02 18:29:26] |
| John M - Posts: 171 |
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OK, did not realize that was a separate item, had only looked at equities on SC during after hours so of course they weren't updating then. Today was the first time to look at them during market hours on SC. Thank you. |
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