Support Board
Date/Time: Mon, 23 Dec 2024 11:27:22 +0000
Moving Average Studies will not save or work after import
View Count: 830
| [2015-09-30 17:10:08] |
| User85876 - Posts: 15 |
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I recently decided to reset my computer to its factory settings. I have Sierra chart saved on separate hard drive. All my chartbooks work but when I try to add a saved study that I made in the past it will not load. These are mostly studies involving moving averages. I tried to reinstall the studies from a second backup of Sierra chart and still no luck. Then when I try to recreate these studies with moving averages, in almost all cases they will not save as a study to later be added to a chart with 1 click. Any ideas on how to fix this? |
| [2015-09-30 17:29:21] |
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Are you referring to Study Collections?: https://www.sierrachart.com/index.php?page=doc/doc_StudyCollections.html Check the Window >> Show/Hide Message Log for any errors with Study Collections when you are using them. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-09-30 18:05:05
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| [2015-09-30 17:34:30] |
| User85876 - Posts: 15 |
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No. These are simple studies I have made such as 8-21 exponential moving averages. I had over a dozen saved that no longer work.
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| [2015-09-30 18:04:49] |
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OK, but are you using Study Collections?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-09-30 20:09:09] |
| User85876 - Posts: 15 |
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No I am not.
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| [2015-09-30 20:15:40] |
| User85876 - Posts: 15 |
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Correction. I save them as a study collection.
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| [2015-09-30 20:56:54] |
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When you select the Study Collection name from the Analysis menu, is there any error message displayed in the Message Log (Window >> Show/ Hide Message Log) in response to that?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-09-30 20:57:19
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| [2015-09-30 21:28:15] |
| User85876 - Posts: 15 |
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No error message.
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| [2015-09-30 21:53:52] |
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We assume you are seeing the Study Collections listed on the Analysis menu? Attach one of your Study Collection files here by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile They will be located in the C:\SierraChart\Data folder Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-10-01 00:17:30] |
| User85876 - Posts: 15 |
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These study collections which are listed on the Analysis menu. I just noticed that the 2 uploads have no studies within them. I tried to create a new one called 3-10-20 ema ands that also is not working. It appears that the studies are not "saving" OR they are not being located when I pull them up under Analysis.
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 8-21-50 .StdyCollct - Attached On 2015-10-01 00:10:46 UTC - Size: 9.4 KB - 313 views 8-21.StdyCollct - Attached On 2015-10-01 00:11:29 UTC - Size: 9.39 KB - 321 views Attachment Deleted. 3-10-20 ema.StdyCollct - Attached On 2015-10-01 00:17:24 UTC - Size: 9.4 KB - 362 views |
| [2015-10-01 00:25:16] |
| User85876 - Posts: 15 |
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I used to have Version 1261 and in my clean computer I installed version 1264 prerelease last week. I don't quite understand the old spreadsheet/new spreadsheet difference but could that have something to do with it? Maybe I have the wrong version. I have never had any difficulties with Sierra Chart since 2011. Your software is so reliable and never freezes,etc. As a reminder, I think the only studies affected have moving averages in them. Many others studies still work that use Parabolic and Ichimoku only. Date Time Of Last Edit: 2015-10-01 00:33:09
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| [2015-10-01 04:27:46] |
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Not sure this matters, but update Sierra Chart to the current version by following the instructions here: http://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate We tried this study collection: 3-10-20 ema.StdyCollct And saw the Moving Averages study display without a problem on the chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-10-01 04:28:34
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