Login Page - Create Account

Support Board


Date/Time: Mon, 23 Dec 2024 10:40:17 +0000



Data for symbol SSE not loading today..

View Count: 795

[2015-09-28 16:11:46]
The Stealthy Trader - Posts: 185
Hi, it's 9/28 12:10 EST and I've tried everything(reload, delete/reload) for symbol SSE and nothing shows up..yet on another platform, it's loading fine.

Please advise basis the time indicated above.

Thanks,

Jon
[2015-09-28 17:27:20]
Sierra Chart Engineering - Posts: 104368
We see you are using TD Ameritrade. So the chart is completely blank?

Go to the chart and select Edit >> Delete All Data and Download.

If you still have a problem provide a copy of the Message Log by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account