Support Board
Date/Time: Mon, 23 Dec 2024 06:24:32 +0000
Unstable charts for some symbols
View Count: 798
| [2015-09-21 14:53:41] |
| User25311 - Posts: 32 |
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Hi! Since the last release I have unstability with some symbols. I don't know how to explain this, for that reason I have recorded a screen capture where you can see the differences between charts working well and charts working bad. Thanks! Date Time Of Last Edit: 2015-09-21 15:38:07
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 Recording #1.mp4 - Attached On 2015-09-21 14:51:39 UTC - Size: 385.43 KB - 411 views |
| [2015-09-21 18:25:47] |
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What is happening is the chart is automatically reloading. If it is the usual cause, the reason for this is documented here: https://www.sierrachart.com/index.php?page=doc/helpdetails30.html#h30.3 If the information there does not apply, then are you using any custom studies on that chart? Remove all studies from the chart to rule that out as a problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-09-21 19:09:47] |
| User25311 - Posts: 32 |
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I don't see any reference to any chart in the top of the Chart Settings window. Then it wouldn't be caused by a reference. Am I right? Edited: I have removed the custom study and the problem has dissapeared. After that I have aplied the study again, and the problem seemed to be solved... Well, I think it's solved. If I have any related problem I'll write here again. Thank you very much! Date Time Of Last Edit: 2015-09-21 19:19:36
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sc.jpg| [2015-09-21 19:57:26] |
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Then it wouldn't be caused by a reference. Am I right?
Yes. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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