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Date/Time: Mon, 23 Dec 2024 06:51:02 +0000



"Move To Breakeven for Stop" partly broken now

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[2015-09-20 18:28:32]
User87197 - Posts: 65
Hi SC. In a [Trade Window for Chart] in the [Targets] tab - the previously functional [BE Level Offset] box can no longer support negative values as it previously could and claims it still can here: http://www.sierrachart.com/index.php?page=doc/doc_AttachedOrders.html "This level offset can be either a positive or negative number"

I do not have the minus key assigned to another function in Sierra or elsewhere. It doesn't work for the main keyboard OR the numpad. I cannot even paste in a negative value from the clipboard as I can with positive values.

I'm assuming the has been affected by accident.

Many thanks,
[2015-09-20 22:03:29]
Sierra Chart Engineering - Posts: 104368
We apologize for this. This is a new problem related to the recent changes with the Trade Window to support linking of Trade Windows.

We did try pasting a negative number into the Breakeven Level Offset and it did work. For example, we pasted -5.

Once you also have a nonzero positive number entered, you can enter a - in front of it at that time and it will work as well.

The basic problem is entering a - when the number is a zero, that does not currently work. This will be solved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-09-21 10:50:17
[2015-09-21 10:49:41]
Sierra Chart Engineering - Posts: 104368
This is now fixed in the latest revision of the prerelease. Update with Help >> Download Prerelease.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-09-21 11:11:19]
User87197 - Posts: 65
SC Engineering is on it like Sonic, as always. Thanks!

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